What are the responsibilities and job description for the Front Desk Coordinator position at Platinum Dermatology Partners LLC?
Job Details
Description
Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 130 clinics, 350 providers, and 2200 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Platinum Dermatology Partners seeks an experienced, kind, attentive, motivated, and joyful Front Desk Coordinator.
General Duties & Responsibilities:
- Fulfill responsibilities as assigned by management.
- Extend friendly and welcoming greetings on the phone and in person
- Ensure paperwork and EMR systems are up to date and filled out correctly
- Enter medical histories and prescriptions into the EMR
- Educate patients and respond to patient questions in the office/on the phone as needed
- Scheduling patients for new/returning/follow-up appointments
- Verify patients insurance
- Checking patients out, and collecting copays and balances, as needed
- Other duties as assigned
Qualifications
Education:
- High School diploma, GED, or equivalent is required.
Experience:
- Minimum of 2-3 years experience working in a medical office/clinic.
- Prior dermatology office experience is not required but preferred.
- Prior experience using EMR systems is a plus.
Performance Requirements:
- Quality written and verbal communication skills
- Quality mathematics skills
- Knowledgeable of medical dermatology terms/CPT, ICD-9, and 10
- Professional in appearance and mannerisms
- Able to demonstrate compassion and caring in dealing with others, patients and co-workers alike
- Able to discuss products and services offered
- Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice
- Experience using EMR systems is a plus.
Our competitive benefits package includes the following:
- Medical, Dental, and Vision insurance
- Short-term/Long-term disability
- Life and other voluntary plans
- 401(k) plan
- Employee Referral Program
- Paid Time-Off
- Company-Paid Holidays
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.
Equal Employment Opportunity:
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.
No phone calls or agencies, please.
