VBP Nursing Coordinator (Bilingual Spanish)

POSITION SUMMARY:

As the Nursing Coordinator in our home care agency, you will play a vital role in overseeing the day-to-day operations of the Nursing/Clinical Department. This multifaceted position requires a dynamic individual with excellent problem-solving skills, a commitment to teamwork, and the ability to maintain efficient office operations. Your role involves promoting a collaborative environment, ensuring punctuality, and actively participating in various departmental responsibilities.

JOB DESCRIPTION:

1. Comprehensive Departmental Understanding: Gain a thorough understanding of the daily operations within the Nursing/Clinical department.

2. Problem Definition and Resolution: Demonstrate the ability to define problems, collect data, and act decisively to facilitate resolution.

3. Efficient Computer Functions: Perform various computer functions to enhance communication between departments and contribute to overall office efficiency.

4. Teamwork Promotion: Actively promote and participate in a team-oriented work environment, fostering collaboration among team members.

5. Punctuality and Readiness: Demonstrate consistent punctuality and readiness to commence work at the assigned start time.

6. Routine Daily Responsibilities: Maintain efficient methods to ensure daily responsibilities are carried out routinely and effectively.

7. Incident Reporting: Report major incidents promptly to the Clinical Administrative Supervisor, Director of Patient Services, and Director of Operations.

8. Mission and Values Awareness: Implement awareness of the company’s mission, vision, values, and goals in day-to-day operations.

9. Departmental Support: Fill in as needed for others in the Nursing/Clinical department, contributing to seamless departmental operations.

10. Professional Phone Etiquette: Answer phones in a professional and timely manner, providing courteous assistance.

11. Patient Satisfaction Monitoring: Regularly monitor patient satisfaction and promptly inform the relevant departments of any patient complaints.

12. Privacy and Ethics Compliance: Respect patient and employee rights and privacy, ensuring the security of protected information. Practice in an ethical manner and comply with the agency’s compliance program and privacy policies.

13. Task Completion: Complete other tasks as assigned by the Clinical Administrative Supervisor, Director of Patient Services, and Director of Operations.

WORK ENVIRONMENT: Works in an office environment with regular exposure to staff and patient elements and occasional stress.

COGNITIVE REQUIREMENTS: Must work cooperatively with others and perform a wide variety of complex and complete tasks involving office equipment and machinery.

QUALIFICATIONS:

· High school diploma or equivalency required. Two years of college preferred.

· General office experience is required, preferably in a home care setting or related field.

· Proficient in Microsoft Office Suite and HHA Exchange.

· Excellent leadership and problem-solving skills.

· Able to maintain a scheduling system manually and data entry proficiency.

· Excellent organizational skills with attention to detail.

· Excellent interpersonal and communication skills.

· Investigative ability, highly organized, self-motivated, takes initiative,

· Adaptability to pressure.

FUNCTIONAL ABILITIES: The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers, handle or feel, and to talk and/or listen on the phone and in person. The employee is occasionally required to reach with hands and arms.

The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to focus.

• Must be able to read twelve point or larger type.
• Must be able to lift, stoop and bend effectively to be able to perform the above-listed job functions.

Must be able to hear adequately with no more than an amplifier on the phone and speak in a manner understood by most people