What are the responsibilities and job description for the General Manager (Pest Control) Wisconsin Market position at Platinum Pest Solutions, Inc.?
Job Description
Job Overview:
The role of General Managers is to oversee and implement extensive training and development of a team of Sales associates, Service Managers, and Field Technicians. Develop and implement service & sales strategies to meet customers' needs and improve overall service to ensure a positive customer experience. The General Manager will be the team's primary point of contact. Evaluate team to ensure Platinum Pest Solutions scope of service continues to meet or exceed quality, integrity, and efficiency standards
Key Responsibilities:
Supervisory Responsibilities:
Hires and trains new employees.
Organizes and oversees the schedules and work of assigned staff.
Conducts performance evaluations that are timely and constructive.
Handles discipline of employees. All terminations require Human Resources approval in advance.
Duties/Responsibilities:
Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
Oversees the shipping and receiving functions.
Determines labor needs to meet production goals.
Assists with budget preparation for operations unit.
Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
Assists with, or prepares and updates, organization’s operations manual and policies.
Performs Other Related Duties As Required.
Quota Achievement
Meet or exceed monthly and quarterly key performance indicators (KPI’s) and or targets.
Develop and implement effective strategies to achieve defined KPI’s and or targets.
Hires and trains new employees.
Prospecting and Lead Generation
Identify and pursue potential clients through suggestive selling of additional services that would benefit customers.
Client Consultation
Observe the property and consult with customers to identify pest.
Clearly communicate findings to clients, explaining the recommended pest control solutions.
Daily Oversight
Ensure scope of service is being properly and safely performed
Responsible for any overtime and labor percentages for team.
Oversight of all daily/weekly/monthly/quarterly KPI’s
Enforce quality control standards
Conduct random inspections and quality control checks
Customer Relationship Management
Build and maintain strong relationships with property managers.
Be kind to all by ensuring excellent customer service
Product Knowledge
Ability to read material safety sheets and follow manufactures directions for handling dangerous chemicals.
Stay current on any new promotions.
Clearly articulate the advantage of using our products.
Cost of services
Excellent analytical and problem solving skills.
Collaboration
Excellent with the ability to train verbal and written communication skills staff.
Work closely with the pest control sales team, customer care to ensure optimal service delivery.
Provide feedback on customer needs to
Work with department leaders sales to improve overall service offerings.
Documentation and Reporting
Effective communication with all of leadership.
HRIS systems oversite for team members, including weekly payroll.
Knowledgeable of how to effectively administer progressive discipline.
Microsoft office suite
PNL & Budget knowledgeable
Qualifications
Proven experience as a supervisor/team leader or manager, preferably in the pest control or related industry.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of common pests, pest control methods, is a plus.
Strong supervisory and leadership skills.
Proactive and results-oriented mindset.
Five Years Of Related Experience Required.
Education:
High school diploma or equivalent
Previous Experience Preferred
State pest control license required, or ability to obtain licensures within 90 days of employment.
Additional Requirements:
Valid driver’s license and clean driving record
Must be able to lift 50 pounds.
Ability to work in areas infested with roaches, rodents, bedbugs and other insects.
Prolonged periods sitting at a desk and working on a computer.
Must be able to access and navigate the production facility.
Compensation:
Base salary range $75,000 - $90,000 plus commission potential for bonuses based on performance.
This job description is not inclusive of all the responsibilities of the General Manager position at Platinum Pest Solutions. We are a diverse & equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Company Description
Platinum Pest Solutions is a leading pest control company specializing in multifamily properties. We provide top-tier pest management solutions tailored to the unique needs of property managers and owners, as well as senior living communities. Our mission is to deliver great customer care thru proactively finding and eliminating pests.
Platinum Pest Solutions is a leading pest control company specializing in multifamily properties. We provide top-tier pest management solutions tailored to the unique needs of property managers and owners, as well as senior living communities. Our mission is to deliver great customer care thru proactively finding and eliminating pests.
Job Overview:
The role of General Managers is to oversee and implement extensive training and development of a team of Sales associates, Service Managers, and Field Technicians. Develop and implement service & sales strategies to meet customers' needs and improve overall service to ensure a positive customer experience. The General Manager will be the team's primary point of contact. Evaluate team to ensure Platinum Pest Solutions scope of service continues to meet or exceed quality, integrity, and efficiency standards
Key Responsibilities:
Supervisory Responsibilities:
Hires and trains new employees.
Organizes and oversees the schedules and work of assigned staff.
Conducts performance evaluations that are timely and constructive.
Handles discipline of employees. All terminations require Human Resources approval in advance.
Duties/Responsibilities:
Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
Oversees the shipping and receiving functions.
Determines labor needs to meet production goals.
Assists with budget preparation for operations unit.
Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
Assists with, or prepares and updates, organization’s operations manual and policies.
Performs Other Related Duties As Required.
Quota Achievement
Meet or exceed monthly and quarterly key performance indicators (KPI’s) and or targets.
Develop and implement effective strategies to achieve defined KPI’s and or targets.
Hires and trains new employees.
Prospecting and Lead Generation
Identify and pursue potential clients through suggestive selling of additional services that would benefit customers.
Client Consultation
Observe the property and consult with customers to identify pest.
Clearly communicate findings to clients, explaining the recommended pest control solutions.
Daily Oversight
Ensure scope of service is being properly and safely performed
Responsible for any overtime and labor percentages for team.
Oversight of all daily/weekly/monthly/quarterly KPI’s
Enforce quality control standards
Conduct random inspections and quality control checks
Customer Relationship Management
Build and maintain strong relationships with property managers.
Be kind to all by ensuring excellent customer service
Product Knowledge
Ability to read material safety sheets and follow manufactures directions for handling dangerous chemicals.
Stay current on any new promotions.
Clearly articulate the advantage of using our products.
Cost of services
Excellent analytical and problem solving skills.
Collaboration
Excellent with the ability to train verbal and written communication skills staff.
Work closely with the pest control sales team, customer care to ensure optimal service delivery.
Provide feedback on customer needs to
Work with department leaders sales to improve overall service offerings.
Documentation and Reporting
Effective communication with all of leadership.
HRIS systems oversite for team members, including weekly payroll.
Knowledgeable of how to effectively administer progressive discipline.
Microsoft office suite
PNL & Budget knowledgeable
Qualifications
Proven experience as a supervisor/team leader or manager, preferably in the pest control or related industry.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of common pests, pest control methods, is a plus.
Strong supervisory and leadership skills.
Proactive and results-oriented mindset.
Five Years Of Related Experience Required.
Education:
High school diploma or equivalent
Previous Experience Preferred
State pest control license required, or ability to obtain licensures within 90 days of employment.
Additional Requirements:
Valid driver’s license and clean driving record
Must be able to lift 50 pounds.
Ability to work in areas infested with roaches, rodents, bedbugs and other insects.
Prolonged periods sitting at a desk and working on a computer.
Must be able to access and navigate the production facility.
Compensation:
Base salary range $75,000 - $90,000 plus commission potential for bonuses based on performance.
This job description is not inclusive of all the responsibilities of the General Manager position at Platinum Pest Solutions. We are a diverse & equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Company Description
Platinum Pest Solutions is a leading pest control company specializing in multifamily properties. We provide top-tier pest management solutions tailored to the unique needs of property managers and owners, as well as senior living communities. Our mission is to deliver great customer care thru proactively finding and eliminating pests.
Platinum Pest Solutions is a leading pest control company specializing in multifamily properties. We provide top-tier pest management solutions tailored to the unique needs of property managers and owners, as well as senior living communities. Our mission is to deliver great customer care thru proactively finding and eliminating pests.
Salary : $75,000 - $90,000
