What are the responsibilities and job description for the Service Superintendent - Commercial Roofing position at Platinum Roofing LLC?
Job Description
Job Description
JOB SUMMARY
A roofing superintendent is responsible for leading roofing technicians to perform work safely and productively per specifications and to the standards of the company and customer.
- To provide leadership to roofing techniciansfostering safety, teamwork and disciplineresulting in efficient and professional roof system installation
- To provide consistently high-quality service and results
- To represent the company in a professional manner in all dealings with customers, personnel and the public
- To effectively manage all aspects of production to meet company and project goals
JOB DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Supervise roofing technicians to lead safe and efficient roof system installations
o Oversee field staff
o Visit job sites daily
o Conduct or participate in daily safety audits
o Train field staff in safety, work skills and efficiency
o Provide ongoing feedback to foremen regarding job performance
o Resolve complaints and grievances; assist with discipline when necessary
o Discuss opportunities for professional development
o Conduct annual performance reviews
o Recommend raises and promotions
Ensure production and quality goals
o Maintain understanding of contract information for jobs
o Track labor hours and production against stated goals
o Schedule materials, equipment and deliveries, paying special attention to using inventoried materials
o Monitor material usage, minimize waste, anticipate shortages and order materials as needed
o Coordinate, supervise and manage subcontractors
o Monitor quality of installations
Deliver excellent customer service
o Engage with customers to answer questions and provide explanations
o Schedule daily or weekly contact with customers to review progress
o Discuss any outstanding issues with customers and other parties
o Meet with customers to verify satisfaction with work and billing; deliver warranties
Manage and coordinate job details between the field and office
o Review plans and sites, delegate crews and do all pre-job planning including but not limited to creating site-specific safety plans and work plan efficiencies
o Ensure crews have information and instructions necessary to complete jobs
o Submit reports and paperwork and otherwise coordinate communication between office and job sites
o Investigate incidents, near misses, accidents and thefts, and provide relevant documents, photos and assessments to the office
o Deliver all documentation to the office in a timely manner
o Review final paperwork to ensure change orders are reflected and billed
o Participate in manufacturer final inspection
Exhibit exemplary leadership with all company personnel
o Participate in regular review meetings with project managers
o Demonstrate commitment to professional development
o Demonstrate willingness to be a team player
o Offer assistance and expertise to others
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Work Skills Superintendents must exhibit leadership and management skills necessary to meet production goals and maintain seamless communication between field and office employees.
Language skills ability to read, analyze, and interpret written information, and write legibly and informatively
Effective communication the ability to convey information, concepts, and concerns to people with differing communication styles
Math the ability to perform math calculations relevant to roofing work
Technology the ability to use computers, phones, and other technology tools
Roof system installation the ability to teach others roof system installation skills
Safety and security the ability to identify and correct unsafe conditions according to company and OSHA standards
Quality the knowledge to inspect and ensure attention to detail and quality
Productivity the ability to meet production goals
Cost consciousness understand budgeting and its implications to jobs
Data research collect data to the companys benefit, use intuition and experience to complement data
Management the ability to track and influence measurable outcomes
Plans and specifications the ability to read and understand architectural plans and specifications
Relational Interaction Superintendents must be able to thrive in a dynamic, interactive environment.
Customer service help customers even in difficult situations
Problem-solving is able to understand complex problems and make decisions to benefit everyone as much as possible
Leadership, Management and Teamwork Superintendents must be able to work well with others and within a company system.
Leadership motivate others to perform
Management ability to juggle schedules, including anticipating weather and its effects, details and outcomes
Teamwork ability to work with others to accomplish goals
MINIMUM QUALIFICATIONS
SPECIAL QUALIFICATIONS
Must pass a criminal background check, Motor Vehicle check, and drug screening.
Must be a high-performing, innovative, values-driven, informed, and passionate individual.
WORK CONDITIONS
Individual works in a heated and cooled typical office environment 25% of the time.
Individual works in an outdoor work-site and is exposed to outdoor elements 75% of the time.
Bending, kneeling, stooping, twisting, climbing, walking.
Why Work for Platinum Roofing, LLC?
Roofing is our business; People are our priority.
At Platinum Roofing, we value our employees and offer a competitive compensation package : Our benefits include :
Health Insurance Medical, Dental, Vison Plans
Retirement Plan 401 (k) Matching
Paid Time Off
Gain-Share Program
Professional Development
Employee Recognition
Inclusive Culture
Supportive Leaders
Legal Compliance
In compliance with relevant wage laws, we will consider candidates from various regions and will ensure that compensation aligns with local wage standards and regulations.
Equal Opportunity Employer
Platinum Roofing, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Our Team!
At Platinum Roofing, LLC, we are committed to fostering a positive and supportive work environment. We believe in empowering our employees and providing the resources they need to succeed. If you are looking for a dynamic workplace when you can make a difference, Platinum Roofing, LLC is the place for you!
This is a remote position.
