What are the responsibilities and job description for the Front Desk Agent position at Play Pickleball Club?
Play Pickleball Club | Louisville, KY
Are you passionate about sports, enjoy connecting with people, and thrive in a fun, energetic environment? Play Pickleball Club is seeking an enthusiastic and reliable Front Desk Associate to join our team!
About Us
Play Pickleball Club is a vibrant indoor pickleball facility dedicated to providing an exceptional experience for players of all levels. With top-notch courts and a welcoming atmosphere, we are more than just a place to play—we’re a community.
Position Overview
As a Front Desk Associate, you’ll be the face of Play Pickleball Club, ensuring a smooth and enjoyable experience for every guest. This role includes managing court reservations, assisting players, maintaining a clean and organized facility, and serving draft beer to our members (must be 21 ).
Key Responsibilities
- Customer Service: Welcome guests, answer inquiries, and assist with memberships, reservations, and equipment rentals.
- Facility Management: Keep the lobby and courts clean and organized, sanitize rental equipment, and restock supplies as needed.
- Conflict Resolution: Handle player disputes or concerns with professionalism and tact, escalating issues to management if necessary.
- Point of Sale: Process payments for court rentals, merchandise, and concessions.
- Draft Beer Service: Serve draft beer responsibly and ensure compliance with alcohol regulations.
- Event Support: Assist with tournaments, clinics, and special events as required.
What We’re Looking For
- Age Requirement: Must be 21 (required for serving alcohol).
- Customer Focused: A friendly, professional demeanor with excellent communication skills.
- Multitasker: Ability to handle multiple tasks efficiently in a fast-paced environment.
- Team Player: Willingness to pitch in wherever needed, including cleaning duties.
- Availability: Flexibility to work evenings and weekends.
Why Join Us?
- Be part of a growing pickleball community.
- Work in a fun, dynamic environment.
- Opportunities for growth and additional responsibilities.
- Perks like discounted annual membership and pro shop discounts
How to Apply
Submit your application through Handshake or email your resume to info@playpickleballclub.com. Let us know why you’d be a great addition to our team!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Louisville, KY 40299 (Required)
Ability to Relocate:
- Louisville, KY 40299: Relocate before starting work (Required)
Work Location: In person
Salary : $15