What are the responsibilities and job description for the Revenue Operations Manager position at Playground?
About Playground
Playground is working to make excellent child care accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that providers should focus on providing incredible child care — the kind of work that only people can do — and that software should manage the rest. We’re building the child care management platform that eliminates the administrative work of running a center.
Playground is at an inflection point and poised for rapid growth. We recently raised millions of dollars, secured several statewide contracts, and are working with thousands of schools across the country. Our founders were recently honored as Forbes 30 Under 30.
We are a team of owners, unafraid to dive into large, complex projects. If you're excited about helping build Playground’s account management organization and joining a collaborative, high-growth startup, we want to hear from you!
About The Role
Playground is at an important phase of growth and this role will develop and scale our revenue strategy, equip our Sales, Marketing, Customer Experience, and Finance teams with tools to meet our revenue objectives, manage our revenue technology stack, and strengthen Playgrounds’ revenue teams. We’re seeking a sharp problem solver, strategist, and strong executor to work with revenue team leaders to build an impactful Revenue Operations function. You’ll own development on our core go-to-market platforms and seek out ways to improve current processes. We’re a fast-growing startup with ambitious goals, and we’re looking for someone excited to thrive in that environment.
What You'll Do
Check out: https://www.tryplayground.com/about to learn more about our journey and co-founders Dan, Josh, and Sasha.
If you want to learn more about what life at Playground HQ is like, check out this post about one of our past recruiting happy hours our Polaroid wall (our favorite office tradition)!
Playground is working to make excellent child care accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that providers should focus on providing incredible child care — the kind of work that only people can do — and that software should manage the rest. We’re building the child care management platform that eliminates the administrative work of running a center.
Playground is at an inflection point and poised for rapid growth. We recently raised millions of dollars, secured several statewide contracts, and are working with thousands of schools across the country. Our founders were recently honored as Forbes 30 Under 30.
We are a team of owners, unafraid to dive into large, complex projects. If you're excited about helping build Playground’s account management organization and joining a collaborative, high-growth startup, we want to hear from you!
About The Role
Playground is at an important phase of growth and this role will develop and scale our revenue strategy, equip our Sales, Marketing, Customer Experience, and Finance teams with tools to meet our revenue objectives, manage our revenue technology stack, and strengthen Playgrounds’ revenue teams. We’re seeking a sharp problem solver, strategist, and strong executor to work with revenue team leaders to build an impactful Revenue Operations function. You’ll own development on our core go-to-market platforms and seek out ways to improve current processes. We’re a fast-growing startup with ambitious goals, and we’re looking for someone excited to thrive in that environment.
What You'll Do
- Lead CRM administration and development by working cross-functionally with Sales, Marketing, and the Customer Experience teams to ensure the impact and integrity of revenue data.
- Discover and present key insights to contributors, team leaders, and managers to give full visibility on performance and growth opportunities.
- Manage and expand other GTM tools and platforms such as Chili Piper, Hubspot, Outreach, and Gong.
- Maintain and improve workflows and automations across GTM platforms.
- Uncover inefficiencies in our current processes and propose/implement solutions.
- Prepare our CRM and additional platforms to start utilizing our first data warehouse and business intelligence tool.
- Create/manage all GTM reporting, dashboards, and forecasting.
- Monitor incoming deals and new customers to ensure data integrity and relevant activity.
- Here’s your opportunity to work directly with co-founders and top contributors, gaining hands-on experience in a fast-paced, high-impact environment. Your work will directly shape our success, giving you the chance to lead, grow, and make your mark on an industry-changing team—be part of something career-defining!
- 2 years of experience in Marketing Operations, Sales Operations, or Revenue Operations in a growth stage B2B SaaS company.
- Strong proficiency in Salesforce, Hubspot, Chili Piper, and other core platforms.
- Highly organized with a keen eye for detail.
- Ability to balance multiple projects in parallel and reprioritize when needed.
- Experience with SaaS business models, showcasing an understanding of recurring revenue dynamics and subscription-based businesses.
- Demonstrated ability to solve ambiguous, complex problems with multiple dependencies and implications.
- Excellent verbal and written communication skills are a must.
- You’ve pursued further education and certifications such as Salesforce Admin, Hubspot, Chili Piper University, etc.
- You have a desire to build something great alongside ambitious individuals.
- We're a fully in-person team! You’ll be in office 5 days /week at our office in SoHo.
- Can-do attitude.
- Experience implementing a data warehouse, such as Google BigQuery.
- Experience with business intelligence tools, such as Sigma.
- Salesforce Developer knowledge and expertise.
- The annual salary range for this position is $100,000-$130,000, subject to standard withholding and applicable taxes.
- Job level and actual compensation will be decided on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified.
- Competitive salary equity
- 3 weeks of PTO
- Health, vision, and dental benefits
- $1200/year education stipend
- Free lunch daily
- New Macbook and any equipment you need
- Collaborative and supportive work culture with a high level of autonomy and room for growth
- Help accelerate our mission to make excellent childcare accessible to all!
Check out: https://www.tryplayground.com/about to learn more about our journey and co-founders Dan, Josh, and Sasha.
If you want to learn more about what life at Playground HQ is like, check out this post about one of our past recruiting happy hours our Polaroid wall (our favorite office tradition)!
Salary : $1,200
