What are the responsibilities and job description for the BARISTA position at Plaza Hotel & Casino LLC?
Description
POSITION SUMMARY: It is the primary responsibility of the Barista to provide outstanding service to guests in a fast-paced and ever-changing environment. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Top 5 Specific Job Functions:
- Greets guests in a positive, friendly manner and making them feel welcome
- Take and input orders into Agilisys, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type
- Prepare and serve food and beverage items to guest
- Operate a commercial coffee/espresso machine making specialty beverages
- Bid farewell to guests, using guest’s name when known, and encourage them to return
Other Specific Job Functions:
- Understanding of MMS to order product
- Routinely cleans all kitchen equipment and disposal of all trash daily
- Consistently follow sequence of service utilizing proper procedures standardized by department
- Itemize bills correctly and efficiently secure payment
- Expedite the order in an accurate and timely manner
- Pack the orders as per guests’ preference and complete the order with any necessary condiments
- Perform all opening and closing duties based upon shift assignment
- Refill and stock all supplies and machines within the outlet
- Maintain the cleanliness of the all front and back of the house areas within the outlet
- Unload warehouse orders and stocking the orders to designated storage
- Work as a team, assisting all guests’ and employees’ needs and inquiries
- Ensuring product is picked up from warehouse and brought to outlet/outlets
- Ability to organize
- Stocking of side stations, with dry goods
- Maintaining cleanliness of lobby
- Maintain health code standards
- Maintain clean and neat guest facing areas
- Stock product as needed
- Ability to lift up to 40lbs
- Ability to put away large product orders
- Good use of time management
- Performs all other job related duties as requested
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements
Required:
- Work varied shifts, including weekends and holidays
- Able to effectively communicate in English, in both written and oral forms
CERTIFICATES, LICENSES, REGISTRATIONS:
- Food Handler’s Card
- TAM Card
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
