UTILITY PORTER - HOUSEKEEPING

Description

POSITION SUMMARY: Ensure proper cleanliness of the resort’s interior flooring and the resort’s common area. Provide support services for the resort’s housekeeping department. Perform responsibilities in accordance with all PlayLV’s Company standards, policies, and procedures.

Top 5 Specific Job Functions:

• Stock linen and supplies on shelves in GRA locker rooms
• Pick up/deliver refrigerators, irons, hair dryers, rollaway beds, cribs and other guest items
• Replace mattresses, box springs and bed frames
• Bio hazard cleanup
• Move furniture items as needed and perform high dusting/deep cleaning as requested

Other Specific Job Functions:

• Dump trash and/or linen in the appropriate area
• Vacuum, shampoo, or spot carpets
• Clean guest rooms as needed (only if a Guest Room Attendant is unavailable)
• Mop designated areas of Hotel Towers
• Clean stairwells, elevators and elevator tracks
• Ensure chemical machines are filled with the appropriate chemicals
• Report any and all maintenance issues
• Maintain open communication with status board operators
• May be required to carry the department company cell phone; responsible for answering all incoming calls and responding in a courteous, professional, and timely manner
• Clean other designated areas such as linen room bathrooms, fixtures, vending areas, storage areas, and other public areas
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. May collect bottles, cans, cardboard and other items for recycling
• Report all maintenance problems for guest satisfaction
• Responsible for turning in all lost and found articles to the Front Desk to be logged
• Pick up soiled glasses and rack correctly
• Deliver cups as necessary
• Collect dirty glasses from linen rooms
• Pick up discarded sheets and pillows and dump down linen chute
• Collect from laundry sorting and place in marked bins for laundry and housekeeping
• Fill chemical containers in each linen room
• Deliver and retrieve loan items to guests and linen rooms
• Pick up and deliver rollaway beds, refrigerators and baby cribs
• Strip and make rollaway and baby cribs
• Remove and replace pillow cases and jackets
• Sanitize pillows
• Sort and store blankets according to use
• Clean irons, Coffee Makers and Humidifiers

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements

REQUIRED:

• At least six 6 months of experience as a Porter or similar position
• Must be 21 years of age or older
• Excellent customer service skills
• Have interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Work varied shifts, including weekends and holidays
• High School diploma and equivalent
• Able to effectively communicate in English, in both written and oral forms
• Comply with all Plaza policies and procedures
• Follow all of Plaza’s safety and sanitation policies
• Able to lift up to 50lb
• Ability to stand/walk for long periods of time

Preferred:

• At least 1 year of experience working on various floor surfaces using related cleaning, buffing, and extraction equipment
• Previous experience working in a similar resort setting

CERTIFICATES, LICENSES, REGISTRATIONS:

• Union Referral

WORK SCHEDULE/HOURS:

• Varies

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.