What are the responsibilities and job description for the Senior Catering Sales & Events Manager position at Plazahotelelpaso?
Opportunity : Senior Catering Sales & Event Manager
Sell and service banquet and meeting functions in order to achieve catering department goals.
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee all catering sales, targeted towards existing and new corporate and social markets.
- Solicit new business, making prospecting calls and outside client visits.
- Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.
- Service accounts including BEO’s and Group Resumes when necessary.
- Prepare information for, meet with and entertain clients as deemed appropriate to obtaining potential business from that account.
- Provide an exceptional level of service and acquire the highest quality of catered products for our clients.
- Communicate both verbally and in writing to provide clear direction to staff.
- Plan and conduct pre and post-convention meetings with clients and respective departments.
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
- Conduct walking site inspections throughout the property.
- Monitor in-house group activity, providing assistance as needed. Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
- Assign banquet / meeting rooms set up based on the needs of clients.
- Review banquet associates’ work to ensure accuracy.
- Coordinate activities of various departments to service accounts.
- Document tracking of group activity. Access and input data into a computer system to generate account history reports.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
J-18808-Ljbffr