Software Design Analyst - 2025

Plexis Healthcare Systems, Inc., a progressive software development company in Ashland, OR, is looking to hire an enthusiastic and experienced

Software Design Analyst . This position is remote. Please apply at

Position Purpose

This position plays a crucial role as a bridge between business groups and development teams. The role relies upon experience and judgment to design innovative functional workflow and automation solutions to meet real market problems for the healthcare payer space. Tasks include documentation of functional requirements, creating use cases, and creating workflows for new applications or modifications to existing ones. This position performs a variety of complicated tasks related to the functional software design of user interface and user experience for PLEXIS products, and a wide degree of creativity and latitude is expected.

Essential Functions and Basic Duties

Analyze requests for software product features and enhancements and translate those into requirements and functional design specificationsKnowledge of current software design trends, standards, and best practices in UI / UX design

Design user interaction models, workflows, and interfacesProficiency in creating intuitive, user-friendly interfaces for web and mobile applicationsAbility to translate complex user requirements into elegant and functional designsExperience with user research techniques such as surveys, interviews, and usability labs to inform design decisionsStrong understanding of interaction design principles and best practicesProficient in wireframing, prototyping, and using design tools such as Sketch, Adobe XD, Figma, or similarAbility to collaborate effectively with cross-functional teams including developers, product managers, and stakeholders to iterate on designs and incorporate feedback

Develop and maintain a deep understanding of PLEXIS productsDevelop and maintain a broad knowledge of healthcare payer industry practices and trendsCommunicate with clients and PLEXIS Product Delivery personnel to understand business flows and user roles / personas, and to refine requirements accordinglyWork closely with PLEXIS Product Delivery teams and participate in client calls to maintain a current and clear understanding of client and market needs to ensure software design approach will meet or exceed stated requirements, to help develop new product offerings and improve upon existing onesCreate and document the functional design specifications and system flows that fulfill the client, market and product requirements and business flows specified for a given projectCollaborate with members of the PLEXIS Product Development team as part of the process of creating software design and serve as a contributing member of the overall SDLCReview requirements, functional designs and implementation approaches for usability, completeness, quality, and technical accuracySuccessfully communicate conceptual ideas and design rationale, verbally and via written documentationServe as owner of functional design specifications associated with assigned projectsWork with PLEXIS Technical Writing staff to ensure that user documentation accurately describes product functionalityWork with PLEXIS Training staff to ensure that internal PLEXIS staff and external client training programs accurately reflect product functionalityParticipate in general software review of the product to ensure it meets the intent of the functional designs, customer needs and product standardsPerformance Measurements

Appropriate knowledge of PLEXIS products and toolsProficiency in creating intuitive, user-friendly interfaces for web and desktop applicationsProficient in wireframing, prototyping, and using design toolsInitiative to seek out and learn essential information for position (PLEXIS products, design procedures and policies at PLEXIS, and design tools)Initiative to make recommendations on improvements to PLEXIS products, processes and toolsSelf-starter and independent workerTimely and consistent response / turnaround of requirement documentation (when needed) and functional design specificationsQuality documentation that can be turned over to the development team for developmentProfessional business communications (verbal, written and professional appearance)Conflict resolutionMulti-tasking and successfully prioritizing daily duties with special projectsClient / Customer / Staff satisfactionDemonstrates positive attitude toward company products and employeesPromotes cooperative behavior and team effortsMaintain regular attendance for normally scheduled hoursDemonstrates and adheres to PLEXIS' Core Values

Accountability and integrity in everything we doCollaborative in all interactionsExecute with precision and creativityStrive for continuous improvementPassionate about positive experiences and outcomesHealth, family & fun

Qualifications

3 years of experience in the design of client server, Windows-based, and Web-based applications1 Years of healthcare payer related experienceExperience with software systems requirements, analysis, and designExperience creating technical documentation including systems design, context diagrams and functional specificationsExperience as an end-user or has previously worked with end-users of business software applications, preferably in healthcare payer administrative (claims processing) systemsExperience with gathering business requirements and transferring those to user workflows and software design documentsMastery of user interaction and business process workflow design skills and corresponding toolsFamiliarity with Windows Human Interface Guidelines a plusKnowledge of Microsoft SQL Server tools (Management Studio, Configuration Manager, SQL Server Integration Services)Knowledge of database design, writing queries, triggers and stored procedures on SQL Server preferredDeadline driven accountabilityExcellent communication, self-management and team management skillsExperience with AI technologies is a plusPhysical Activities and Requirements of this Position

Ability to access, input and retrieve information from a computer to produce typed copyCapacity to communicate adequately, in person or via telephone conference, in a manner, which can be understood by those with whom this position is speakingCapability of dialing or otherwise using a telephone to place and receive telephone callsWillingness and capability to come and go from the work area repeatedly throughout the day as is necessaryWillingness and capacity to sit or stand for minimum periods of one hour at a timeCapacity to pick up, leaf through and read books and files and other materialsAbility to reach forward, up, down and to the side in order to move equipment up to 40 lbsWillingness and ability to maintain regular attendance for normally scheduled hours, to work overtime and to be flexible to work other shifts as necessary (i.e., potential weekend schedule)Working Conditions

When in office; ability to tolerate, use, work with, in, or under :

Florescent lightingDustRecycled airVDTsSemi-enclosed areasCentral heating and air conditioningOffice noiseMental Activities and Requirements of this Position

Reasoning Ability

Possesses and uses good diagnosis and troubleshooting skills.Able to identify problems, patterns, and think through potential solutions then communicates and / or escalates appropriately.Mathematics Ability

Analytical and computational skills, including calculations of sums, differences, percentages, and basic statisticLanguage Ability

Capacity to communicate adequately, in person or via telephone, in a manner, which can be easily understood by those with whom the Inside Sales Representative is speaking

Position Details :

Position Location : Remote

Position Status : Full-Time / Exempt

Benefits : Competitive Healthcare Package; Medical, Dental, Vision and 401K

Competitive Vacation and Sick Time Package

Salary Range : $70,000 - $85,900 Depending on Experience

It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Salary : $70,000 - $85,900