What are the responsibilities and job description for the Front Desk Coordinator position at Plug and Play Tech Center?
WHO WE ARE:
Plug and Play is a global innovation platform and venture capital firm. Our mission is to make innovation open to anyone, anywhere. Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play. Plug and Play has over 70 locations across the world and our corporate members utilize Plug and Play to identify the best startups to meet their challenges.
WHO WE’RE LOOKING FOR:
We’re a diverse team with backgrounds in technology and entrepreneurship and we’re growing rapidly to deliver on our mission. We’re actively seeking a Front Desk Coordinator who is detail-oriented and can thrive in a fast-paced environment. The Front Desk Coordinator must be enthusiastic, outgoing, and welcoming. The ideal candidate is proactive in solving problems before they arise, quick on their toes, and see tasks
through from beginning to end.
HOW YOU WILL MAKE A DIFFERENCE:
- Manage the company’s lobby area
- Greet and direct all visitors, including vendors, clients, customers, and startups in the building
- Maintains solid customer relationships by handling their questions and concerns with speedy professionalism
- Places, receives, and routes a high volume of calls
- Supplies information to callers, relays messages, and announces visitors, ensuring sign-in and security procedures
- Creates and maintains work orders for the maintenance of the building, and ensures the work order execution
- Handles specific relationships with vendors, places purchase orders and ensures timely delivery of goods ordered
- Handles special administrative projects, as well as overflow work from several departments as requested by management
- Assist in the organization of company events
REQUIRED EXPERIENCE:
- Highschool Diploma
- 1-3 years of work experience as a front desk coordinator or office admin in a highly professional environment is preferred.
- Possess written and communication skills
- Communicate professionally in a clear and concise manner
- Innate problem-solving skills and attention to detail
- Positive and high-energy personality
- Proficient in MS Office, and GSuite (preferred)
- Possess organizational skills
- Ability to multi-task and change courses quickly
- Time management skills are a must
WHAT WE OFFER:
- Be part of Plug & Play - the biggest and fastest growing startup innovation platform globally with locations worldwide such as Silicon Valley, Paris, Amsterdam, Munich, Berlin, Singapore, China, and Japan
- Be at the forefront of innovation and get access to groundbreaking technologies
- Be part of a dynamic, international, and open-minded team
- Get access to and communicate with leading international financial executives, startups, and investors
- Work in a vibrant and unique working environment
- Attendance policy: 5 days in office