What are the responsibilities and job description for the Dispatcher for Plumbing Company – Experienced in Service Call Handling position at Plumbing around the clock?
Plumbing Around The Clock is looking for an experienced Dispatcher/Customer Service Representative to join our team. If you have experience handling service calls in a plumbing or home service company, we want to hear from you!
Responsibilities:
- Answer incoming calls from customers and assess their plumbing issues
- Accurately input job details into our CRM system
- Dispatch calls to the appropriate technician based on location and skillset
- Communicate effectively with both customers and technicians
- Provide excellent customer service and ensure job details are clear and accurate
Requirements:
- Experience in a plumbing office or service call dispatching is a must
- Strong communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with CRM or scheduling software (ServiceTitan, Housecall Pro, or similar preferred)
- Bilingual (English/Spanish) is a plus
Why Join Us?
- Competitive pay and benefits
- Opportunities for growth within the company
Apply today! Send your resume
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Work Location: Hybrid remote in Fort Lauderdale, FL 33312
Salary : $20