What are the responsibilities and job description for the Sales Support Administrator (Immediate Hire) position at PLUS INC?
Job Description
We are currently seeking to hire a Sales Support Administrator to join our team!
Sales Support Administrator
Job Description
FLSA Status: Full Time, Non-Exempt, eligible for overtime
Reports to: Director of Operations
Position Purpose: Provide customer service and high-level administrative support for the sales department by handling information requests, processing orders, invoicing, and collecting payments.
Qualifications:
1-3 years of work experience in a related field or sales
A strong service presence and ability to develop lasting relationships
Detail-oriented, professional attitude, reliable
Excellent written and verbal communication and organizational skills
Strong time management skills
Sincere desire to help others
Ability to work independently and within a team with emphasis on accuracy and timeliness
Must possess a personal need to consistently produce accurate and thorough results
Proven problem solving, leadership and listening skills
The ability to quickly learn product and customers
Ability to multi-task in a fast-paced environment
Essential Duties and Responsibilities:
Effective and Efficient Professional Communication via phone and email
Must be able to work in spreadsheets and have above average level of Excel
Generally, assist the Outside Sales team by facilitating their ability to spend time in front of our customers
Work closely as a team member with the operations team
Keep up-to-date information on products and customer promotions
Handle customer questions on products or shipments
Ability to call outside salespeople and/or clients and can communicate status of orders
Develop technical depth and understanding of company products and application knowledge
Manage the order entry process and coordinate deliveries with the customers
Enter information in accounting system including setting up a brand new customer
Be the first point responder for customer call-in requests
Other tasks as assigned
Benefits:
Accrued Paid Time Off (Vacation and Sick)
10 Paid Holidays
Medical Insurance
Vision/Dental
401K match
Employee Discount
Education and Experience:
QuickBooks Experience Preferred
Post-Secondary degree preferred, equivalent work related experience accepted
Collections experience a plus
Environment: The work environment at Plus-Plus USA is an open office environment in a controlled atmosphere building. Some work may be required for short periods of duration in a temperature controlled environment.
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate.
Company Description
Plus-Plus USA is the exclusive distributor of Plus-Plus toys in the United States. Made in Denmark, our core focus is to Set Play Free by inspiring creativity through a singular shape and a world of color! Our team is committed, passionate, dependable, proactive, adaptable, dedicated, service-oriented, energetic, tenacious, hardworking, and growth-oriented.
Plus-Plus USA is the exclusive distributor of Plus-Plus toys in the United States. Made in Denmark, our core focus is to Set Play Free by inspiring creativity through a singular shape and a world of color! Our team is committed, passionate, dependable, proactive, adaptable, dedicated, service-oriented, energetic, tenacious, hardworking, and growth-oriented.
We are currently seeking to hire a Sales Support Administrator to join our team!
Sales Support Administrator
Job Description
FLSA Status: Full Time, Non-Exempt, eligible for overtime
Reports to: Director of Operations
Position Purpose: Provide customer service and high-level administrative support for the sales department by handling information requests, processing orders, invoicing, and collecting payments.
Qualifications:
1-3 years of work experience in a related field or sales
A strong service presence and ability to develop lasting relationships
Detail-oriented, professional attitude, reliable
Excellent written and verbal communication and organizational skills
Strong time management skills
Sincere desire to help others
Ability to work independently and within a team with emphasis on accuracy and timeliness
Must possess a personal need to consistently produce accurate and thorough results
Proven problem solving, leadership and listening skills
The ability to quickly learn product and customers
Ability to multi-task in a fast-paced environment
Essential Duties and Responsibilities:
Effective and Efficient Professional Communication via phone and email
Must be able to work in spreadsheets and have above average level of Excel
Generally, assist the Outside Sales team by facilitating their ability to spend time in front of our customers
Work closely as a team member with the operations team
Keep up-to-date information on products and customer promotions
Handle customer questions on products or shipments
Ability to call outside salespeople and/or clients and can communicate status of orders
Develop technical depth and understanding of company products and application knowledge
Manage the order entry process and coordinate deliveries with the customers
Enter information in accounting system including setting up a brand new customer
Be the first point responder for customer call-in requests
Other tasks as assigned
Benefits:
Accrued Paid Time Off (Vacation and Sick)
10 Paid Holidays
Medical Insurance
Vision/Dental
401K match
Employee Discount
Education and Experience:
QuickBooks Experience Preferred
Post-Secondary degree preferred, equivalent work related experience accepted
Collections experience a plus
Environment: The work environment at Plus-Plus USA is an open office environment in a controlled atmosphere building. Some work may be required for short periods of duration in a temperature controlled environment.
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate.
Company Description
Plus-Plus USA is the exclusive distributor of Plus-Plus toys in the United States. Made in Denmark, our core focus is to Set Play Free by inspiring creativity through a singular shape and a world of color! Our team is committed, passionate, dependable, proactive, adaptable, dedicated, service-oriented, energetic, tenacious, hardworking, and growth-oriented.
Plus-Plus USA is the exclusive distributor of Plus-Plus toys in the United States. Made in Denmark, our core focus is to Set Play Free by inspiring creativity through a singular shape and a world of color! Our team is committed, passionate, dependable, proactive, adaptable, dedicated, service-oriented, energetic, tenacious, hardworking, and growth-oriented.
