Director of Operations, Sports and Fitness

Job Overview:

We are currently seeking a Director of Operations, Sports and Fitness to work at a retail company's global headquarters located in Beaverton, OR.

As Director of Operations, you will lead the management team for all onsite contracted operations of the client's sports and fitness facilities. This will include execution of all contracted on-site capabilities, i.e., fitness, sports and recreation, coaching, facilities, technology, and assist the client in implementing well-being strategies that support their employee’s overall well-being.

What you will do:

• Responsible for the contract's growth in terms of membership, revenue, and margin.
• Manage delivery of contracted services and programs to client.
• Work closely with vendor partners to maintain the cleanliness and upkeep of the facilities.
• Manage equipment purchasing and preventative maintenance of equipment.
• Participate in the assessment of current services and provide input to the development of new services.
• Oversee the client performance and understand and communicate goals, operating principles and strategies.
• Provide recurring reports to your direct leadership.
• Take responsibility for primary human capital responsibilities, such as hiring, coaching, motivating, scheduling, training, developing, evaluating, assigning projects and workload to and, when necessary, terminating team members.
• Respond to members’ feedback and concerns in a timely and professional manner while providing excellent customer service.
  
  

What we are looking for:

• Bachelor’s degree in related fields (e.g. health science, health promotion, business administration).
• Minimum five years’ experience in a leadership role in business or health management.
• Proven record of demonstrated leadership success.
• Client focused; able to work with clients, vendors, consultants, brokers, etc.
• Proven ability to successfully guide a team in accomplishing aggressive goals.
• Strong experience in budgeting, financial reporting, trend analysis, and communication at an executive level.
• Experience in account and contract management.
• Strong communication skills, both oral and written and the availability to perform in a highly matrixed environment.
• A thorough industry knowledge and the ability to skillfully interact, engage and network with all clients, partners, guests, and participants.
• Strong financial skills and business acumen.
• Ability to implement the strategic vision of Workplace Well-being and client.
• Competence with Workplace Well-being’s systems and Microsoft Suite.
  
  

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave
  
  

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council
  
  

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full time hours.
  
  

Equal opportunity statement

Diversity creates a healthier atmosphere. Plus One, an Optum Company is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.