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Recovery Specialist

Plus One, an Optum Company
San Jose, CA Full Time
POSTED ON 12/24/2024
AVAILABLE BEFORE 2/24/2025

We are seeking a full time Recovery Specialist to work for a high profile client's fitness center located in San Jose, CA.

Job Overview:

As a Recovery Concierge, you’ll work with the Client and Workplace Well-being team to promote a culture of health. You’ll provide tools and solutions designed to reduce members’ musculoskeletal risks, as well as support all appropriate recovery initiatives and services. You will also maintain a high profile as the “face” of the recovery program.

What you will do:

  1. Collaborate with the Client to develop an annual calendar of musculoskeletal health related events and programming that will appeal to and engage employees.
  2. Provide recommendations for tissue work, corrective therapy, fascial work, trigger-point release and exercise, as applicable.
  3. Encourage program participation via Client-approved marketing materials, particularly in collaboration with your Workplace Well-being Marketing and Engagement colleagues.
  4. Print and distribute marketing materials to other local offices and facilities as needed.
  5. Offer presentations on recovery and functional movement.
  6. Deliver proprietary movement classes designed by the Physical Activity department.
  7. Report on recovery program utilization, outcomes, success stories and any other metrics.
  8. Work directly with the on-site fitness team, when applicable, as a part of a comprehensive wellness solution for members.

What we are looking for:

  • Knowledgeable about the industry and be equipped with customer skills to network, engage, and interact with all clients, guests, and participants
  • Bachelor’s degree in human factors, exercise science, exercise physiology, human kinetics, kinesiology or a related field
  • Active state licensure in Athletic Training, Physical Therapy, Occupational Therapy or Massage Therapy
  • Experience with any of the following:
    • Manual therapy – may include instrument assisted soft tissue mobilization (IASTM)
    • Stretch therapy – may include passive stretch techniques, active release techniques (ART), fascial stretch therapy (FST), proprioceptive neuromuscular facilitation (PNF), active isolated stretch therapy (AIS).
    • Facilitated recovery technology support – may include Percussive SMR equipment, pneumatic compression therapy, hot and cold therapies, infrared therapy, cryotherapy, transcutaneous electrical nerve stimulation (TENS), pulsating electromagnetic field therapy (PEMF), and meditation pods.
    • Massage therapy – may include a variety of techniques including Swedish, deep tissues, sports, prenatal, trigger point, reflexology, etc.
  • Strong organizational skills, ability to multi-task and creative approach to marketing
  • Competence with Microsoft Suite (Word, Excel, Power Point, Outlook) and web portals 
  • Valued but not required:
    • Master’s degree in health sciences or a related field Physical Therapy
    • National accredited certification in exercise science or personal training (NCCA)

Perks of working at Plus One, an Optum company include:

  • Team member health and savings
    • Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
    • Dental and Vision coverage plans
    • 401(k) Retirement & Savings Plan
    • Life Insurance (team member, spouse and dependents)
    • Short and Long Term Disability Plans
    • Accident & Critical Illness Insurance
    • Transportation and Parking Plans
  • Team member well-being:
    • Paid time off
    • Paid parental leave
    • Wellness rewards program
    • Membership to a fitness and wellness subscription-based platform 
    • 24/7 health and wellness support through the Employee Assistance program
    • Entertainment and consumer discounts
    • Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council
  • Team member growth and development support
    • Complimentary professional development and continuing education courses
    • Discounted industry certifications and events
    • CPR/AED reimbursements
    • Continuing education reimbursement opportunities
    • Internal development program
    • Employee Referral Reward program

Plus One, an Optum company is an equal opportunity employer. We believe in a culture of equal employment and opportunity for all people. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, familial responsibilities, citizenship status, military or protected veteran status or any other category protected by law. Plus One provides reasonable accommodations to employees and applicants where applicable; for more information, contact our HR department at contactus@plusone.com.

For residents of California, Colorado, Connecticut, New York City, and Washington only : The hourly rate for this position ranges from $24.04 - $26.44. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.  Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.

Salary : $24 - $26

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