What are the responsibilities and job description for the General Manager | Lionsback Resort | Moab, UT position at PM Hotel Group?
General Manager | Lionsback Resort | Moab, UT
Job Category : Admin & General
Requisition Number : GENER015215
Posted : December 18, 2024
Job Type : Full-Time, On-site
Location
Lionsback Resort
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110 Badgers Bnd
Moab, UT 84532, USA
We’re looking for an experienced General Manager who will oversee all aspects of Lionsback Resort's operations, ensuring exceptional guest experiences and fostering strong relationships with both rental guests and property owners. This role requires a dynamic leader with a deep understanding of luxury resort management, particularly in environments offering both rental and ownership accommodations. This is an on-site, exempt position that reports to the Vice President of Operations.
Lionsback Resort
Lionsback Resort is a premier destination nestled on 175 acres in Moab, Utah, offering luxury casitas available for both rental and ownership. Our resort provides guests and owners with unparalleled access to the natural beauty of the surrounding national parks and recreational areas, combined with top-tier amenities and services.
What You’ll Do
- Own all areas of the operation, including front office, housekeeping, and engineering.
- Experience managing short term rentals and HOAs.
- Lead through your leadership team to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement.
- Direct the development and execution of the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability.
- Communicate the direction and purpose of all initiatives, resulting in colleague & leader ownership, pride, and desired results.
- Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.), with an unrelenting desire to exceed previous outcomes.
- Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
- Deliver best-in-class guest service and satisfaction by executing against the Modus Ethos, through avenues such as training, survey analysis, feedback, and incentive programs.
- Actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack.
- Create and promote learning opportunities and development plans for direct reports, fostering a culture of development.
- Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
- Have a hand in building out the vision and bring this new brand to life in all corners of the hotel.
- Collaborate with shared services partners (marketing, revenue management, people & culture), to maximize performance and engage with companywide initiatives.
- Champion our values, vision, and culture.
Who You Are
What’s In It for You
Non-Negotiables (Our Core Values)
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.
This individual will reside in the Moab, UT area.
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