What are the responsibilities and job description for the Part Time AM Breakfast Server + Guest Service Agent | Home2 Suites Silver Spring position at PM New Logo?
What You’ll Do:
Impeccable service is the lynchpin of hospitality. As the Comp Services Ambassador, you’ll prepare and serve the complimentary breakfast bar, attend to guest needs, and make sure every breakfast experience is nothing short of spectacular.
Here are a few of the tasks you’ll be responsible for daily:
· Set up and maintain the breakfast bar.
· Keep the breakfast bar organized and clean and replenish depleted items.
· Prepare various food items as needed.
· Respond to all guest requests for additional breakfast items, hotel information, directions, and any other assistance.
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.
Where You’ve Been:
We’re looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service.
When You’re Here:
This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.