What are the responsibilities and job description for the Accounts Receivable Representative position at PMA Companies?
This role will be responsible for premium receivable collections and reporting related to Old Republic Strategic Operating Companies (SOC) and will require collection management skills and customer service excellence.
Responsibilities
Responsibilities
- Collection of receivables for our TPA (Third Party Claims Administrator) business segment, including research and analysis of billing and payment discrepancies.
- Data entry of TPA policies and billing adjustments.
- Recordkeeping of customer service communications and collections calls.
- Preparation and distribution of monthly billing statements with special handling requirements.
- Authorization of large claim payments for our TPA.
- Preparation and distribution of monthly Aged Receivables Reports.
- Completion of claims handling fee reconciliations for TPA accounts.
- Provide customer service support to clients who are billed or wish to be billed electronically.
- Additional reports and projects as assigned by Management.
- Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
- Bachelor's degree or at least 2 years of Accounts Receivable experience
- Proficient with Microsoft Office suite
- Strong oral and written communications skills
- Excellent customer service orientation
- Strong analytical, problem solving, and settlement skills
- Strong organization and time management skills
- Ability to work well collaboratively and independently
