What are the responsibilities and job description for the IT Change Management Lead position at PMCS SERVICES?
We are seeking a full-time contractor or employee for a IT Change Management Lead role.Perform organization change management work as a member of the IT Project Management Office, supporting one or more projects concurrently. Develop and execute successful project-level change strategies, including the measurement of change readiness and long-term sustainability, to maximize adoption and usage of required changes due to a large-scale system implementation. Assist in planning and designing business processes; assist in formulating recommendations to improve and support business activities and assist managers with planning change activities as they support their teams through transition. Anticipate necessary changes related to training, communications, stakeholder buy-in, and behavioral change to facilitate successful implementation of software applications and systems. Collaborate with technical and business team members to develop and implement a strategy to support adoption of required changes. Participate in activities, including communicating change, conducting studies and analyses to assess change impact, identifying and mitigating resistance to change. Plan and lead meetings. Maintain rigorous OCM check points and create relevant metrics to measure the success of implemented change. Provide organizational change management assistance to project managers by documenting plans, schedules, status reports, and / or change requests. Provide detailed updates to project managers or other stakeholders.Required Skills : Proven track record of successful IT operations Change Management Collaborate with technical and business team members to develop and implement a strategy to support adoption of required changes Participate in activities, including communicating change, conducting studies and analyses to assess change impact, identifying and mitigating resistance to change Plan and lead meetings Maintain rigorous OCM check points and create relevant metrics to measure the success of implemented change Provide organizational change management assistance to project managers by documenting plans, schedules, status reports, and / or change requests Provide detailed updates to project managers or other stakeholders Experience with common change management principles, methodologies, and tools, and with the project lifecycle Experience with large-scale organizational change management efforts Preferred Skills : SharePoint set up and administration Certified Change Management Professional (CCMP) certification State of Texas experience Unemployment Insurance system experience
