BE Case Manager

We offer the following excellent benefits including: Loan forgiveness, Free parking, Medical, Vision, Prescription, Paid Time Off, Paid Parental Leave, Retirement Plan, Tuition Reimbursement, Dental, Life and Disability, Flexible Spending Accounts, Referral program, Employee Assistance Program and more!

Position Summary:

Community Treatment Teams (CTT) is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and legal conditions; extensive use of services and lack of follow through with treatment. The Blended Enhanced (BE) Team works with individuals who measure within the mid to at the high level of medical necessity as defined by the state Adult Environmental Matrix.

The BE Case Manager provides team case management supports to all individuals of his/her assigned team and other internal BE teams as the need arises; as part of the Community Support Program of Philadelphia. A major goal of the CTT is to assist the individual in developing skills required to enhance his/her comfort and ability to function as a productive member of the community. The BE Case Manager will ensure that the mission, goals and philosophy of the CTT are operationalized within the team.

The BE Case Manager works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skills in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) vocational and educational needs.

Duties and Responsibilities:

• Assesses individual’s strengths, needs and wants, utilizing instruments to operationalize data on the consumer’s behalf. This includes completion of Strengths Assessment and client-centered Unified Personal Plan for each assigned individual, involving all treatment team principals for comprehensiveness.
• Works collaboratively with multidisciplinary team internally on daily basis and external as needed to ensure coordination between systems; provides linkage with primary care physician to ensure integration of medical and psychiatric service needs; maintains linkage with CBH to minimize person’s reliance on acute services.
• Periodically completes Environmental Matrix to determine level of care need and delivers services according to individual’s need, ensuring appropriate frequency of contact.
• Monitors individual’s progress toward attainment of identified goals through monthly Linkage Meetings to review same; goals should be short term, measurable and obtainable. Plans should be updated according to regulatory standards and all related activities documented on appropriate agency forms.
• Liaises, communicates with and represents individual via telephone contacts and face-to-face meetings. This includes regular contact with individual and community service providers in order to respond to individual’s changing needs, assist in problem resolution and provide advocacy mechanism to ensure that needs are met.
• Participates in in-patient treatment team and discharge planning meetings; monitors individual’s treatment and progress during hospitalizations.
• Maintains and updates community resource file around geriatric and generic resources to assist individual in accessing same and providing necessary training around use in order to facilitate individual’s ability to use resources independently.
• Accompanies individual to appointments (financial entitlements, medical, dental, court, probation, etc.) to provide support and assistance.
• Provides training to individual on use of public transportation, job seeking skills, identification and use of social and recreational resources, etc.
• Acts as team specialist in one of the following areas: housing, benefits, D&A or vocational; including attending periodic specialist meetings as required.
• Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times; attends Open Forum and other required agency meetings.
• Attends in-service and other training's in order to meet mandated training hours.
• Completes required documentation in timely manner.
• Assists individual to increase community tenure, enhance quality of life and attain highest level of independent functioning.
• Provides after hours work including: a) participation in weekly on call rotation schedule to permit 24 hour/7 day a week access to service; b) and participation in evening and weekend shift work schedules required for delivery of services to CTT’s assigned caseload.

Skills Required:

Must have good verbal/written communication skills and work well with people; good, creative problem solving skills; ability to work independently and be flexible/adaptive in handling changing priorities in a fast paced work environment; computer skills preferred.

Education and Experience:

Bachelor’s degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling or education with two (2) years’ related experience preferred; Bachelor’s degree in nursing with three (3) years’ mental health direct care experience; be a Registered Nurse (RN); High School Diploma and five (5) years of mental health direct care experience in human services with employment as an ICM staff person prior to April 1, 1989; Bachelor’s degree in other disciplines with 12 social science credits; or High School Diploma plus 12 social science credits and five (5) years’ experience in human service with two (2) years as an ICM technician or equivalent. Expertise in one (1) or more of the following required: behavioral health, criminal justice system, substance abuse, including training in PCPC, MR, geriatric and/or HIV/AIDS issues..

Must have a valid driver’s license, auto insurance and must have use of a vehicle for work and on call

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Website:

https://www.cttphila.org