Demo

Reservations Manager

PMP Personnel Services
Boyne, MI Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

As a Reservations Manager you play a pivotal role in assisting investment property owners and homeowners in preserving and enhancing the value of their investments. Your responsibilities encompass maximizing revenue through strategic yield management, effective use of our Property Management System (PMS) – Escapia, and leveraging various marketing tools and social media platforms. The ideal candidate will have a strong background in revenue management, reservations, and customer service, with a passion for delivering exceptional guest experiences. We see a mature, hardworking, and seasoned professional who prioritizes customer service and thrives in a fast-paced environment. If you’re energetic and enjoy contributing to a reliable and cohesive team, this job is a perfect fit for you.

Key Responsibilities :

  • Revenue Management
  • Reservations Management
  • Customer Service
  • Marketing and Promotion
  • Team Leadership

Position Requirements :

Education :

A bachelor’s degree in hospitality management, business administration, marketing, or a related field is preferred.

Preferred Experience :

  • Minimum of 3-5 years of experience in reservations management, revenue management, or a similar rold in the hospitality industry.
  • A minimum of 4-5 years in a leadership role.
  • Familiarity with iPhone and MacBook devices is highly valued.
  • Familiarity with Google Drive and Google Sheets.
  • Physical Requirements :

  • Must be in good physical condition with overall strength and flexibility to perform various tasks, including walking, bending, standing, sitting, lifting up to 50 pounds independently or with assistance, reaching, hearing, and seeing.
  • Functional hand and finger dexterity is required.
  • Candidates must be free of physical limitations; reasonable accommodations may be provided in accordance with applicable laws.
  • Benefits :

  • Health Care Coverage
  • Paid Time off
  • Simple IRA with Employer Matching Contributions
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