What are the responsibilities and job description for the International Sales Coordinator position at PMT Corporation?
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PMT Corporation, located in Chanhassen, Minnesota, is known for manufacturing and distributing high end, innovative products within the Orthopedic, Neurosurgery, and Plastic Surgery markets. Our workplace is a community of innovators who are passionate about creating an impact. We recognize that the collective power of our team is what propels us forward. Together, we celebrate successes, learn from challenges, and continuously evolve in our pursuit of excellence.
Join us at PMT Corporation if you're ready to be a part of a collaborative, idea-driven, and communicative environment. Your innovation matters, and together, we can continue to shape the future of the medical device industry.
INTERNATIONAL SALES COORDINATOR OVERVIEW:
The International Sales Coordinator will support global marketing initiatives ensuring the success of marketing campaigns and strategies for medical devices. This role involves cross-collaboration between departments, working with distributors, and ensuring compliance with international regulations as well as being responsible for the development and day-to-day operations of all aspects of International Sales.
DUTIES AND RESPONSIBILITIES OF THE INTERNATIONAL SALES COORDINATOR:
- Assist in maintaining relationships with international distributors and partners, providing them with marketing resources and guidance
- Initiate and support growth efforts towards the expansion of the distributor network
- Dispatch shipments and create customs paperwork per each country requirement, as needed
- Develop long-term relationships with all distributors
- Interact with other PMT departments to ensure timely process of distributor orders
- Coordinate marketing materials such as brochures, presentations, digital content, etc.
- Comply with statutory and regulatory requirements for each country we distribute products
- Provide potential and existing distributors with world-class customer service
- Accurately input customer orders, invoice and file completed orders
- Monitor and report on order status, working directly with the International Department Management Team
- Support in the education and training of distributors on PMT's products
- Conduct market research to generate qualified leads through different avenues such as cold calling, internet-based research and email communication
- Respond to inquiries from trade shows, the internet or other sources
- Meet all customer requirements including delivery and post-delivery requirements
- Whenever possible, obtain pertinent customer feedback and communicate the feedback to appropriate departments to use the information for improvements
REQUIREMENTS OF THE INTERNATIONAL SALES COORDINATOR:
- Bachelor’s degree in relevant discipline (marketing, international business, business administration, communications, or similar)
- Understanding of the full sales cycle
- Entrepreneurial attitude
- Strong work ethic, to consistently exceed expectations
- Ability to effectively prioritize tasks and meet deadlines
- Passionate about international commerce, culture, learning
- Persistent, energetic and enthusiastic personality
- Excellent verbal and written communication skills
- Strong ability to work closely with cross-functional teams and external partners
- Proficiency or fluency in a 2nd language is a plus
- Basic computer proficiency, particularly Microsoft Office Suite
