What are the responsibilities and job description for the Financial Service Representative position at PNC Financial Services Group?
PNC Financial Services Group is a leading financial institution that offers a comprehensive range of financial services to individuals, businesses, and organizations. As a Financial Service Representative, you will play a vital role in delivering exceptional customer experiences and building long-term relationships with our customers.
Job Description:
- Provide personalized banking services to customers, including deposit account management, loan applications, and investment products.
- Identify opportunities to cross-sell and upsell PNC products and services, driving revenue growth and expanding customer relationships.
- Collaborate with colleagues to ensure seamless customer service, resolving issues promptly and professionally.
- Stay up-to-date on industry trends and regulatory requirements, ensuring compliance with all relevant laws and regulations.
Key Responsibilities:
- Customer Focus: Deliver exceptional customer service, anticipating and meeting customer needs to drive loyalty and retention.
- Risk Management: Assess and manage risks associated with customer transactions, maintaining a high level of integrity and accuracy.
