What are the responsibilities and job description for the Personal Financial Services Specialist position at PNC Financial Services Group?
**About Us**
PNC Financial Services Group is a leading provider of financial services to individuals and businesses across the United States.
We are committed to delivering exceptional customer service, building strong relationships, and driving innovation in the financial industry.
**Job Summary**
We are seeking an experienced Personal Banker to join our Retail Branch Banking Network team.
This is an exciting opportunity to work with customers to understand their financial needs and provide tailored solutions to achieve their goals.
Key Responsibilities:
- Develop and implement effective sales strategies to drive customer growth and loyalty
- Manage customer relationships to identify new business opportunities and grow existing relationships
- Utilize technology to enhance customer experiences and streamline processes
- Stay up-to-date with emerging technologies and digital trends
**Requirements**
To succeed in this role, you will need:
- Banking Products: Have a deep understanding of PNC's banking products and services
- Client Loyalty: Develop strong relationships with customers to increase loyalty and retention
- Customer Experience (CX): Deliver exceptional customer service and experiences
- Digital Awareness: Stay up-to-date with emerging technologies and digital trends
- Effective Communications: Clearly communicate complex financial information to customers
- Leveraging Technology: Utilize technology to enhance customer experiences and streamline processes
- Managing Multiple Priorities: Prioritize tasks and manage multiple projects simultaneously
- Problem Solving: Analyze complex problems and develop creative solutions
- Prospecting: Identify new business opportunities and grow existing relationships
**What We Offer**
PNC provides a comprehensive range of benefits to help meet your needs now and in the future, including:
- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match, pension, and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- A robust wellness program with financial incentives
