What are the responsibilities and job description for the Retail Banking Leader position at PNC Financial Services Group?
About PNC
PNC Financial Services Group is a leading provider of financial services, with a rich history of serving our customers and communities. As a Branch Manager, you will be part of a dynamic team that is passionate about delivering exceptional value to our customers and creating lasting impact in the communities we serve.
Job Description
- Lead Branch Performance: Lead all aspects of branch performance, driving revenue and customer loyalty through consultative interactions and solutions that help clients achieve financial well-being.
- Grow Revenue: Grow branch revenue through the acquisition and share-of-wallet growth of consumer and business households, and through collaboration with ecosystem partners.
- Cultivate Talent: Develop a high-performing team through talent acquisition, onboarding, coaching, and development of branch team members.
- Manage Operational Risks: Manage operational, human capital, reputational, and business risk, exercising leadership, authority, and sound decision-making to mitigate sales practice risk.
Qualifications
- Leadership Experience: Proven leadership experience in a financial services or retail banking environment, with a strong track record of driving business results and developing talent.
- Industry Knowledge: Strong knowledge of the financial services industry, with a deep understanding of the competitive landscape, market trends, and regulatory requirements.
- Customer Focus: Strong customer focus, with a commitment to delivering exceptional customer experiences and building long-term relationships.
- Risk Management: Ability to manage operational risks, adhere to regulatory guidelines, and maintain compliance with established policies and procedures.
