Demo

Application Support Lead - Contractor

pnc
Pittsburgh, PA Contractor
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/7/2025

Position Location: Hybrid (3 days/week in office) - Pittsburgh, PA; Dallas, TX; or Jacksonville, FL


Summary:

Troubleshoot highly technical problems, which may require assessing source code to analyze and resolve problems. This requires advanced troubleshooting skills and must be able to adapt and create non-standard approaches to problem solving.


Job Responsibilities:

• Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations

• Perform code upgrades without supervision.

• Be responsible for, and master multiple subject matter areas of responsibilities.

• Identify and document best practices within their subject matter areas of expertise.

• Provide continuous process improvement suggestions.

• Maintain and document Standard Operating Procedures.


Must Have Technical Skills:

• Linux

• Java

• Tomcat

• Oracle

• Source code management tool (GIT) AND/OR equivalent source code management tool (PVS)

• Openshift

• Pega platform support experience

• Mongo DB


Soft Skills:

• Communication

• Client Interaction


Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience.

• 8 years experience required.


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