Receptionist/Service Advisor

Receptionist | Service Advisor – Grow With Us at PNW Automotive!

Are you someone who genuinely enjoys helping people? Do you take pride in your work, love learning new things, and want to grow into a career—not just clock in and clock out?

We’re PNW Automotive, a locally owned European specialty shop in Astoria, OR, and we’re hiring a Service Advisor / Receptionist to join our team. We focus on quality, customer relationships, and doing things right the first time. That means we’re looking for someone who’s detail-oriented, dependable, and ready to work hard to keep things running smoothly.

This is a great fit for someone who’s worked in a receptionist or customer service role and is willing and excited to grow into a full-fledged Service Advisor. You’ll receive hands-on mentoring and attend training events (yes, some travel required!), so we’re looking for someone who’s in it for the long haul.

What makes someone a great fit?

• You’ve worked in a front desk, receptionist, or customer service role before—bonus if it was in automotive
• You’re upbeat, reliable, and genuinely enjoy helping people
• You’re motivated, hardworking, and take pride in doing things thoroughly and well
• You’re eager to learn and excited to participate in real training opportunities (including travel)
• You’re willing to pitch in with basic shop tasks—keeping the lobby tidy, restocking, and helping the team where needed
• You want a long-term path in the automotive industry and are ready to put in the work to get there

What you’ll be doing:

• Greeting customers and helping them feel welcome
• Scheduling appointments, answering phones, and keeping information organized (Must be a proficient with computers and great at typing)
• Assisting with vehicle intake, quality checks, and customer communication
• Supporting the service team while learning how to write repair orders and build lasting customer relationships

What we offer:

• A 4-day work week (Tues–Fri) with weekends off, steady reliable work year round
• Hands-on mentoring and real training to help you grow
• A team culture that values integrity, professionalism, and community
• Pay based on experience, with clear opportunities for advancement
• Employee Discounts

If you're ready to build something great, and you’re not afraid of a little hard work to get there—we’d love to meet you.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• No weekends

Application Question(s):

• Can you easily drive a manual transmission vehicle?
• Are you physically comfortable bending, twisting, lifting up to 35lbs to carry parts, and getting in and out of customer cars daily?

Ability to Commute:

• Astoria, OR 97103 (Required)

Ability to Relocate:

• Astoria, OR 97103: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $30