Medical Receptionist/Front Desk

Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and administrative support in a fast-paced medical office environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
• Manage incoming phone calls using multi-line phone systems, directing calls as necessary.
• Schedule appointments and maintain an organized calendar for medical staff.
• Collect patient information and verify insurance details accurately.
• Process patient check-ins and check-outs efficiently, including managing payments and billing inquiries.
• Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
• Assist with administrative tasks such as filing, data entry, and 10 key typing for medical records.
• Collaborate with medical staff to ensure smooth office operations and assist with any additional office management tasks as needed.
• Utilize ICD-10 coding knowledge to assist with documentation and billing processes when required.
• Provide bilingual support to patients as needed, enhancing communication for non-English speaking individuals.

Requirements

• Previous experience as a Medical Receptionist or in a similar role within a medical office setting is preferred.
• Proficiency in office management practices and procedures is essential.
• Strong organizational skills with the ability to multitask effectively in a busy environment.
• Excellent verbal and written communication skills; bilingual abilities are highly desirable.
• Familiarity with electronic health record (EHR) systems is a plus.
• Knowledge of ICD-10 coding is beneficial but not mandatory; willingness to learn is essential.
• Ability to work collaboratively within a team while also being self-motivated.
• High school diploma or equivalent; additional certification in medical administration is advantageous.

Join our team and contribute to providing high-quality healthcare services while ensuring an exceptional experience for our patients!

Job Type: Full-time

Pay: $14.94 - $15.67 per hour

Expected hours: 40 per week

Benefits:

• Health insurance

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday

Ability to Commute:

• Eminence, KY 40019 (Required)

Ability to Relocate:

• Eminence, KY 40019: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16