What are the responsibilities and job description for the Commercial Leasing Manager position at POAH Communities?
Leasing Manager / Concierge
POAH Communities is an exciting and highly entrepreneurial organization committed to community development and to preserving at risk' affordable rental housing. We are seeking a highly qualified individual to serve as a Leasing Manager for The Amp at Flat 9. This is a brand-new mixed income property in the Roxbury neighborhood of Boston, MA and located just a short walk from the Ruggles T stop! This individual will be a bright and dynamic leader with hands-on experience.
Characteristics, Duties and Responsibilities
- Perform marketing and leasing activities directed at attracting qualified rental applicants and signing them into leases
- Develop and execute marketing and leasing plans that include demographic examinations of target markets, media selection, and media content
- Conduct quarterly leasing surveys of competitor communities
- Create marketing best practices related to resident retention
- Oversee all marketing outreach initiatives, traditional media content and placement as well as social media development and distribution
- Oversee completion of daily leasing tasks by team, including delegating work, reviewing work, and maintaining deadlines
- Work closely with maintenance personnel to help ensure available units are ready at all times to meet rental demand
- Assist the team in enhancing the property's curb appeal and leasing path to the office
- Build strong relationships with community entities / partners, such as the Chamber of Commerce, elder-centric organizations, banks, medical facilities, places of worship, community centers, restaurants, hotels and retail stores
- Host meetings of local community organizations at the property
- Work collaboratively with the Community Impact Manager and Community Impact Coordinator on resident related items
- Execute marketing programs that increase awareness of available units and the property (e.g., an effective direct mail program, a referral program, advertising, social media, etc.)
- Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate as appropriate
- Handle residents' complaints and concerns in an efficient and timely manner
- Work effectively with site staff to maintain a viable and current wait list of applicants
- Provide training to site staff on effective show, sell, and close techniques to attract and retain qualified tenants.
- Maintain applicant and resident files in compliance with internal and regulatory guidelines
- Responsible for showing apartments to prospective residents
- Draft correspondence, make photocopies, scan and fax documents, and perform other clerical functions
- Perform data entry into company databases capturing resident, property, and payment information
- Provide excellent customer service and attention to detail
- Keep up to date with local attractions, restaurants, and events to provide information to residents
Requirements and Qualifications
BENEFITS AT POAH COMMUNITIES
At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes :
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com / careers .
ABOUT US
POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success.
POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. (POAH") family.
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