What are the responsibilities and job description for the Front Desk Receptionist position at Pod Spa and Wellness?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role serves as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. The ideal candidate will have experience in a spa or medical setting, possess strong clerical skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Answer phone calls, directing inquiries to the appropriate personnel.
- Manage the front desk area, ensuring it is tidy and presentable.
- Maintain client appointments in Mindbody.
- Maintain calendars, scheduling appointments and meetings as needed.
- Assist with laundry.
- Handle incoming and outgoing mail and packages. .
- Respond to customer inquiries with a focus on delivering excellent service.
Qualifications
- Proven experience in a spa or medical setting,
- Strong customer service skills with a friendly disposition.
- Proficient in Mindbody.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple tasks simultaneously while maintaining professionalism.
- Strong communication skills, both verbal and written.
- Experience with calendar management and data entry is a plus.
If you are looking for an opportunity to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for the Front Desk Receptionist position today!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.89 per hour
Expected hours: 10 – 40 per week
Schedule:
- Every weekend
Work Location: In person
Salary : $17 - $21