What are the responsibilities and job description for the Administrative Assistant I position at Point Designs?
Administrative Assistant I
Point Designs develops and manufactures robust mechanical prosthetic fingers for people with partial hand amputations. We pride ourselves on creating high quality products that empower people by helping them get back to work and doing the things they love. We are a small team of driven individuals who thrive on developing creative solutions to complex problems.
We are passionate about what we do and looking to add another member to our dynamic team. We are looking for a full-time administrative assistant for our Bountiful, UT office. The administrative assistant will work closely with our Director of Clinical Services and Lab Manager.
Job Responsibilities:
Office Operations & Maintenance
- Provide administrative support to ensure efficient operation of the office.
- Ensure the cleanliness and organization of the office environment.
- Schedule preventive maintenance for facilities and arrange repairs as needed.
- Track and maintain office equipment and supplies; log data into inventory tracking systems.
- Unpack incoming projects, organize them into bins, log data into CRM, and follow up with customers for missing information.
- Perform tasks related to shipping and receiving, including dropping packages at FedEx and UPS, following standard operating procedures (SOPs).
Administrative Tasks
- Carry out daily administrative duties (filing, typing, copying, binding, scanning, etc.).
- Maintain and update SOP manuals and other office documents.
- Assist with event planning and coordination for meetings, team events, and training sessions.
- Support team members with organization and strong communication tasks.
- Prepare meeting agendas, take detailed minutes, and follow up on action items.
Communication & Support
- Answer phone calls, schedule meetings, and support visitors.
- Provide polite and professional communication via phone and email.
- Manage office communications and serve as a liaison with external vendors and clients.
- Answer questions about project timelines and expected delivery dates.
Data Management & Technology
- Perform data entry into spreadsheets, inventory management systems, and CRM systems.
- Work within Microsoft product suite and Google Workspace.
- Index digital assets (review, tag, sort, and store in the cloud).
- Update weekly reports with current KPIs.
Travel & Scheduling
- Make travel arrangements for senior staff and visiting clinicians and patients, including booking flights, cars, hotels, and restaurant reservations.
Continuous Improvement & Flexibility
- Proactively identify opportunities to enhance administrative processes for greater efficiency.
- Adapt to dynamic business needs and respond to ad hoc requests as they arise.
Benefits:
- Medical, Dental, Vision, Life, Short-term disability, and Long-term disability insurance
- 401(k) Retirement Plan – 1:1 matching up to 6%
- 11 paid floating holidays
- 3 weeks paid vacation per year
Skills and Qualifications:
- Reporting skills
- Administrative writing skills
- Managing processes
- Analyzing information
- Professionalism
- Verbal communication
- Comfortable working with computers
- Proficiency with Microsoft Office product suite
- Proficiency with Google Workspace product suite
- Organized individual with clean workspace practices
- Self-starter that can work independently with little-to-no supervision
- Effective team and problem-solving skills
- Detail oriented
- Positive and friendly demeanor
- Good character, honesty, integrity, accuracy, and reliability
- Promotes and contributes to the positive morale at the company
- Everyday responsibilities such as answering phones, emails, attending meetings, etc.
Education and Experience Requirements:
- High school diploma or equivalent (Required)
- Ability to read and write in English (Required)
- Administrative Assistant experience: 1 year (Preferred)
This Company Describes Its Culture as:
- Team-oriented -- cooperative and collaborative
- People-oriented -- supportive and fairness-focused
- Detail-oriented -- quality and precision-focused
Company's website:
- www.pointdesigns.com
Company's social media pages:
- https://www.pointdesigns.com/en/
- https://www.instagram.com/pointdesignsprosthetics/
- https://www.facebook.com/pointdesignsprosthetics
- https://www.linkedin.com/company/point-designs/
- https://www.tiktok.com/@point_designs
- http://www.youtube.com/@pointdesignsprosthetics
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.