What are the responsibilities and job description for the Commercial Lines Account Manager - Middle Market position at Pointenorth Insurance Group LLC?
Summary
The Commercial Lines Account Manager services clients by handling new business installations, renewals and the service needs of clients by performing the following duties.
Essential Duties and Responsibilities
- Conducts renewal processes & meetings with producers
- Places client calls & provides correspondence
- Oversees billing for all AB policies & collection along with producer
- Manages policy binding on renewals (unless sent to centralized marketing department)
- Prepares submissions for marketing
- Provides correspondence with carriers and customers for premium bearing change requests / endorsements
- Addresses and receive non renewals with producers / clients
- Organizes master certificates and attaches all applicable endorsements (ASM handles all on-demand and renewal cert issuance)
- Collects LPR's from clients
- Premium bearing audits and large audit increase correspondence with insured / producer
- Manages ImageRight documentation and file labeling upkeep
- Reviews returned policy checklists for changes & send changes to ASM
- The Commercial Lines Account Manager performs other related duties and tasks as necessary or as assigned.
Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits