Demo

Personal Lines Account Manager

PointeNorth Insurance Group
Atlanta, GA Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/28/2025

Summary

The Personal Lines Account Manager services clients by handling new business installations, renewals and the service needs of clients by performing the following duties.

  • Conducts renewal processes & meetings with Producers
  • Places client calls & provides correspondence
  • Oversees billing for all AB policies & collection along with Producer
  • Manages policy binding on renewals
  • Prepares submissions for marketing
  • Provides correspondence with carriers and customers for premium bearing change requests / endorsements
  • Addresses and receive non renewals with Producers / clients
  • Organizes master certificates and attaches all applicable endorsements
  • Collects LPR's from clients
  • Manages ImageRight documentation and file labeling upkeep
  • Reviews returned policy checklists for changes and processes changes
  • Coordinates all on-demand and renewal cert issuance
  • Completes change request ordering from carrier
  • Processes audits
  • Checks endorsements from carrier for accuracy
  • Processes cancellations (DB non pay, LPR's , and non renewals)
  • Handles premium bearing change requests and audits
  • Completes MVR requests
  • Orders loss runs when requested
  • Performs other related duties and tasks as necessary or as assigned

Requirements

  • High School diploma or equivalent. College degree preferred. Insurance studies and designations are a plus.
  • Active Accident, Property and Casualty Insurance License.
  • Minimum 2-3 years of insurance experience.
  • Proficiency in Excel
  • Self-motivated and able to handle multiple tasks with minimal guidance in order to meet deadlines.
  • Good oral and written communication skills to articulate key information.
  • Initiative and willingness to take on additional responsibilities. High emphasis on teamwork, collaboration, data analysis, and process innovation.
  • Self-starter and work with direction and taking ownership of areas of responsibility.
  • Detail-oriented.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    Benefits

  • Health, dental, and vision benefits
  • Flexible Spending Account and 401k Plan with matching
  • Life Insurance, Short & Long Term Disability, Accident, Cancer, etc.
  • 9 Paid Holidays Per Year plus your birthday and a day to volunteer
  • Generous paid time off package
  • Req Id : 2630178 | Job Id : 35209115

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