What are the responsibilities and job description for the High Net Worth Client Liaison position at Polacheck's Jewelers?
Job Title: High Net Worth Client Liaison
About the Role
The successful candidate will serve as a liaison between high net worth clients and our sales team.
This individual will be responsible for providing exceptional service to these clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Develop and maintain relationships with high net worth clients.
- Provide exceptional service to these clients, ensuring their needs are met and exceeded.
- Collaborate with the sales team to ensure seamless client experiences.
Customer Service
- Handle customer inquiries and resolve issues promptly and with a high level of professionalism.
- Ensure a high level of customer satisfaction and help elevate the company image.
Brand/Company Representation
- Exhibit knowledge of the brands' history, products, and services.
- Represent Polacheck's by providing a sophisticated and refined client experience.
- Maintain discretion and confidentiality in handling customer information and sensitive matters.