Manager, Pre-Owned Operations

At Polestar we don't just drive innovation in our cars – Our entire business model is different from our competitors. We’re looking for a detailed, innovative and hands-on professional to manage our remarketing and pre-owned vehicle business for Polestar North America.

Let us describe the challenge we offer

As a Manager, Pre-Owned Polestar you will be responsible for developing and managing Polestar's Pre-Owned vehicle program and remarketing in the U.S. You will be responsible for overseeing and optimize the daily management of our wholesale and pre-owned vehicle operations. This role is critical in driving operational efficiency and achieving performance goals for our Certified Pre-Owned (CPO) and remarketing programs while ensuring exceptional dealer and vendor collaboration.

What you’ll do

• Manage the remarketing of company-owned cars and off-lease vehicle returns to maximize value and align with operational goals.
• Set and adjust vehicle pricing based on market trends, performance data, and internal KPIs to ensure competitiveness.
• Oversee vehicle transportation, title management, billing, and payments to ensure smooth processes.
• Maintain relationships with key vendors to support physical auction and wholesale sales.
• Continue to enhance the wholesale platform while striving for streamlined processes.
• Monitor key performance indicators for the used car program and provide actionable insights to leadership.
• Collaborate with retailers to achieve wholesale objectives and support dealer programs.
• Work with Polestar Financial Services to ensure efficient handling and remarketing of off-lease vehicles.

• Perform ad hoc analysis related to used car portfolio and inventory valuation, leveraging existing residual value tools.
• Oversee the Certified Pre-Owned program, ensuring compliance and effective administration.

• Develop and execute customer-facing offers to increase CPO sales while managing variable marketing expenses.
• Collaborate with marketing teams to execute CPO campaigns and manage budgets effectively.
• Provide operational support and guidance to dealers, addressing inquiries and ensuring a smooth sales process.

Who you are

• Bachelor’s degree in business.
• 5 years of experience in automotive experience. wholesale or pre-owned experience preferred.
• Strong understanding of vehicle remarketing, pricing strategies, and logistics.
• Familiarity with digital platforms for automotive operations (e.g., Manheim, Dealer Portals).
• Experience managing Certified Pre-Owned (CPO) programs and marketing activities.
• Excellent analytical skills and the ability to use data to inform decisions and drive performance.
• Demonstrated organizational and project management skills, with the ability to manage multiple competing priorities.
• Effective communicator with strong relationship-building skills, especially with vendors and dealers.

• Thorough understanding of residual values (ALG) and used vehicle valuation methods (MMR).

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...