What are the responsibilities and job description for the IT Field Technician position at Pollock?
Job Description
Job Description
Job Responsibilities :
- Provide hands-on technical support for hardware, software, and network-related issues.
- Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
- Troubleshoot and resolve issues related to operating systems, applications, and connectivity.
- Assist with user account management, password resets, and security protocols.
- Maintain and update IT documentation, including asset tracking and support logs.
- Coordinate with vendors for repairs IT equipment.
- Migrate users to new hardware while maintaining their settings, reinstalling applications, printers, etc.
- Travel locally to multiple client sites to provide on-site support across various business environments.
Qualifications :
