Process Coordinator

Position Description

Title: Asset Process Coordinator

Core Function:

The Asset Coordinator is a key liaison to the Stryker Account on an Asset tracking perspective when it comes to the movement of product from Pomeroy to Stryker. This role assists with properly updating and tracking those assets and ensuring they are correctly updated in both Pomeroy and Stryker systems.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.

• Update the Client HDW Asset DB to reflect devices that are shipping/receiving from the Pomeroy warehouse and to on-site locations at Stryker.
• Perform monthly stockroom audits of all North America Stryker Locations and investigate assets updated incorrectly.
• Work closely with the Pomeroy Team (Deskside, MFG Support, Executive Support, and Operations) to ensure all devices are returned for the lease return deadlines, with proper asset updates.
• Reviewing data that’s in the system with issues presented:
• “In use” devices not assigned to owners
• Devices “In Transit”
• Devices “Missing” state for more than 2 years
• Devices with “On Order” status for more than 3 months
• Users assigned to multiple devices
• Duplicate Serial Numbers
• Duplicate Asset tags (Including asset tags with/without leading zeros)
• Provide overview and assistance with teams shared mailboxes for the team and users associated on the account.
• Full-time on-site support at the Pomeroy Headquarters for Stryker directly.
• Identify the key processes that occur on site in the Hebron Headquarters and completed checkpoints with each facility (Depot receiving, ITAD, Shipping, Integration, etc.)
• Coordinating and leading calls with the Deskside technicians and coordinators to ensure Asset Management is completed correctly.

Minimum Knowledge, Skills and Abilities Required:

• 2 years in a project role
• Asset Management knowledge or experience preferred
• Data analysis and excel skills critical
• Presentation (Visio and PowerPoint) and communication skills are critical

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.

General Office Environment

Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.