What are the responsibilities and job description for the Dispatcher (Part-Time) position at Pomp's Tire Service?
At Pomp’s Tire Service, commitment isn’t just a word—it’s our core philosophy. For over 80 years, we've built a reputation for valuing our employees’ dedication and hard work, offering more than competitive pay and benefits. Our team consistently delivers top-notch service, setting us apart as an industry leader.
To continue delivering on this reputation, we are in search of an additional Dispatcher to join our team. This position performs a variety of duties including dispatching tire service calls and assisting with billing. Office experience is preferred, but we are more than willing to train the right candidate!
Pomp’s employees are provided access to a trailer-full of benefit privileges, such as: a robust healthcare plan at affordable rates, company matched 401K, discounts on company products, and day-one available paid time off.
Job Responsibilities:
EEO Employer/AA: M/F/Vets/Disabled
To continue delivering on this reputation, we are in search of an additional Dispatcher to join our team. This position performs a variety of duties including dispatching tire service calls and assisting with billing. Office experience is preferred, but we are more than willing to train the right candidate!
Pomp’s employees are provided access to a trailer-full of benefit privileges, such as: a robust healthcare plan at affordable rates, company matched 401K, discounts on company products, and day-one available paid time off.
Job Responsibilities:
- Answer calls and document importation information.
- Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
- Operate and manage a multi-line telephone console system.
- Use the phone or computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.
- Additional tasks as assigned
- Proficient in Microsoft Office programs, especially Excel and Outlook
- Excellent written and verbal communication skills
- Detail orientated
- Ability to enter data quickly and accurately
- Ability to work well with others
- Ability to work in fast paced environment
- Regularly lift, push, or move 10 pounds
- Largely a sedentary role
- Ability to talk ad hear in order to effectively communicate with internal and external customers and co-workers
- Regular use of hands and arms in traditional office environment
EEO Employer/AA: M/F/Vets/Disabled
