What are the responsibilities and job description for the Receptionist position at Pond Lehocky?
Job Title: Receptionist
Department Name: Phone Team
Reporting Relationship: Reports to Reception Manager
Location: NE Office
Hours: 9 AM- 5 PM EST
Job Summary: Receptionists are the face and voice of the firm. We are responsible for providing a friendly, welcoming, and efficient service to all clients/guests of the firm. We navigate all callers to their desired departments.
- Custom and unique to each role / level:
- Greet and welcome all clients/guests in the firm or via phone in a friendly manner along with notifying company personnel upon arrival
- Phone team supports the entire firm
- Daily changes in rotations and flexibility needed for team members
- Maintain security and telecommunications systems
Essential Responsibilities:
- Greet and Welcome all guests and callers of the firm. We are the Face and Voice clients first have contact with
- Direct visitors to the appropriate person/team
- Answer/screen and forward all incoming calls accordingly
- Ensure reception area is tidy and presentable, with all necessary materials
- Focus on emails and communicating accordingly with team members
- Communicate with Clients and Teams to keep them aware of your actions
- Accountability for keeping your individual and team goals
Skills and Competencies:
- Written and verbal communication skills
- Multitasking and Prioritizing emails, calls and front desk coverage
- Dependability
- Familiarity with Microsoft Office
- Problem Solving
- Ability to work under pressure at times
- Attention to detail
Job Type: Full-time
Pay: $42,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Application Question(s):
- What are your salary requirements?
Ability to Commute:
- Philadelphia, PA 19114 (Required)
Ability to Relocate:
- Philadelphia, PA 19114: Relocate before starting work (Required)
Work Location: In person
Salary : $42,000 - $46,000
