What are the responsibilities and job description for the Front of House Team Member position at Pono Market?
Overview
We are seeking enthusiastic and dedicated Front of House Team Members to join our dynamic team. In this role, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for all guests. You will play a vital role in creating memorable dining experiences while supporting the overall operations of our restaurant.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Take customer orders accurately and efficiently, utilizing a cash register for transactions.
- Assist with food preparation and presentation, adhering to food safety standards.
- Manage bussing duties by clearing tables promptly and maintaining cleanliness in the dining area.
- Engage in upselling techniques to enhance the guest experience and promote menu items.
- Handle cash transactions and ensure accurate cash handling procedures are followed.
- Collaborate with kitchen staff to ensure timely food delivery and address any guest concerns.
- Maintain knowledge of menu items, ingredients, and specials to provide informed recommendations.
Experience
- Previous experience in the food industry or restaurant environment is preferred but not required.
- Familiarity with cash handling processes and cash register operation is advantageous.
- Basic knowledge of food safety practices and food handling regulations is essential.
- Strong time management skills to handle multiple tasks efficiently in a fast-paced environment.
- Excellent communication skills with a friendly demeanor to engage effectively with guests.
- A willingness to learn and adapt in a team-oriented setting is key to success in this role.
Join us as we strive to deliver outstanding service and create lasting memories for our guests!
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 32 per week
Benefits:
- Dental insurance
- Employee discount
- Food provided
- Health insurance
- Vision insurance
Shift:
- Day shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Food service: 1 year (Required)
Language:
- English (Required)
Location:
- Kapaa, HI 96746 (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Kapaa, HI 96746 (Required)
Ability to Relocate:
- Kapaa, HI 96746: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19