Service Scheduler & Coordinator - La Vergne, TN

Join the dynamic team at Pool and Spa Depot as a Service Scheduler & Coordinator! You'll be the backbone of our service department, ensuring timely and efficient scheduling that delights our customers.

• With a competitive pay range of $14-$16/hour plus commissions, this position not only rewards your expertise but also allows you to make a real impact on customer satisfaction. If you love a fast-paced, customer-focused atmosphere and take pride in providing excellent service, this is the perfect fit for you.
• You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Employee Discounts.
  
  

Take the next step in your career and apply today to become an integral part of our vibrant team!

• Managing service appointments and ensuring seamless operations.
• Reviewing and organizing service requests, prioritizing them based on urgency and customer needs.
• Communicating effectively with our service technicians will be vital as you coordinate their schedules and routes to maximize efficiency.
• You'll also interact with customers, answering inquiries and providing updates on their service status, ensuring a customer-centric experience.
• Keeping meticulous records of appointments and service history will be crucial for tracking and improving our service quality.
• Collaborate with team members to address any scheduling conflicts.
• Your proactive attitude and strong organizational skills will make you a key player in delivering excellence every day!
• Strong organizational skills are paramount, allowing you to manage multiple service requests simultaneously while keeping track of schedules and priorities.
• Excellent communication skills are vital, as you'll be the main point of contact for both customers and service technicians, ensuring all parties are well-informed.
• A keen attention to detail will help you avoid scheduling conflicts and accurately maintain service records.
• Adaptability is crucial in this fast-paced environment, where quick thinking and problem-solving will be needed to navigate unexpected changes.
  
  

A customer-centric mindset will enable you to foster positive relationships with clients, enhancing their overall experience. Lastly, a proactive approach will empower you to anticipate challenges and implement solutions efficiently, contributing to a smooth and enjoyable workflow for everyone involved.

Connect with our team today!

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Pool and Spa Depot is a Drug-Free Workplace.