What are the responsibilities and job description for the Dispatcher position at Pop A Lock?
The ideal candidate will assist with general office work and ensure smooth communication between customers, locksmiths, and technicians. You will dispatch customer information, update call logs, and help with administrative duties during downtime.
Responsibilities:
- Answer phone calls and assist customers with inquiries.
- Dispatch customer information to locksmiths and technicians.
- Update call logs during downtime.
Requirements:
- High school diploma or GED.
- Ability to type at least 35 words per minute.
- Experience with general computer programs.
- Excellent spelling skills and attention to detail.
- Reliable transportation.
- Best Qualities for the Position:
- Customer service-oriented: You should be patient, calm, and able to communicate in a non-condescending tone, especially during stressful situations.
Work Environment
- This position requires in-person work, not remote.
- Friendly disposition: A positive attitude is essential when interacting with customers.
- Ability to work in a fast-paced environment, especially during busy weekend rush periods.
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Evening shift
- Every weekend
- Holidays
- Night shift
Application Question(s):
- Are you able to work evenings?
- Are you able to work weekends?
Ability to Commute:
- Texarkana, TX 75503 (Required)
Ability to Relocate:
- Texarkana, TX 75503: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11
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