Demo

Bagel Chef/ General Manager

Pop-Up Bagels - NY
New York, NY Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/14/2025

PERKS AND BENEFITS :

  • Health Insurance (Medical, Dental, and Vision)
  • Paid Time Off
  • Complimentary Bagel and Schmear every day
  • Opportunities for GROWTH in a TEAM environment

ABOUT THE ROLE :

As a Bagel Chef, you will build a team driven by culinary excellence and lead them to new skills in

our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your

teams into future leaders by teaching them new daily skills and showing up as your best self. You’re

an achiever who has a strong sense of operations and is driven by results. Our operation is centered

around innovation, and you always look at business strategically and systematically to set you and

your team up for success.

Staying organized while managing logistics and thinking big picture in a fast-paced environment is

critical to your role as a Bagel Chef. We constantly evolve our menu and test new initiatives to

improve our business operations. You will effectively manage, delegate, and multitask to ensure your

team can handle any new challenge. You will communicate and uphold culinary standards, roll out

new projects / initiatives, and keep up with all DOH guidelines, all while inspiring your team to work

towards a better food future. You manage the entire shop operation and oversee all front-of-house

and back-of-house ops.

ABOUT THE TEAM :

Our shops run using a traditional brigade system. As the Bagel Chef, you are the first in command

and have a true sense of ownership over your shop. You partner directly with the Bagel Sous to drive

success and report to the Field Leadership Team. You work collaboratively with the other shop

leaders to ensure the shop team is well-trained and organized to provide guests an experience

beyond a great meal. PopUp Bagels is determined to help support the next generation of Bagel

entrepreneurs!

WHO WE ARE :

Our scratch-based kitchens prioritize individuals with a genuine passion for high-quality food and

running exceptional shop operations. We take enthusiastic individuals and guide them into skilled

chefs and restaurant professionals. Joining our team means advancing your understanding of

various restaurant roles, honing your culinary skills, developing leadership abilities, and thriving in

our dynamic environment. If you value education, purpose, and flavor in a community, we welcome

you to join us.

Popup Bagels originated as a backyard pickup window, aiming to share a freshly crafted bagel

recipe with friends. It has evolved into multiple PopUp and permanent locations, offering

always-fresh weekend pickup. Our mission is simple : crafting the finest, freshest bagels. There is no

extravagance, just pure perfection : a crispy crust, a soft crumb center, an ideal size, and the perfect

blend of seeds. We're proud recipients of the Brooklyn Bagelfest "Best Bagel" award for two

consecutive years, and we're eager for you to experience a dozen of our delectable bagels.

YOU WILL :

  • Responsible for the entire shop operation, including P&L responsibilities such as food cost
  • management, labor efficiency, guest experience, and building top-line sales.

  • Collaborate with the Bagel Sous on QA processes and convert guest feedback into
  • actionable insights for the team.

  • Manage new initiatives and scheduled launches within the shop while instilling an
  • entrepreneurial spirit in your team to keep them excited and engaged.

  • Monitor the shop's operational flow, ensuring culinary and DOH standards / protocols are
  • being followed and executed.

  • Manage all problems with technology, systems, and / or offsite ordering platforms. You are
  • proactive in troubleshooting and can easily handle all the moving pieces.

  • Be the face of hospitality by interacting with guests and delivery drivers to provide
  • exceptional service and train concierge roles in the restaurant to do the same.

  • Ensure all employee relations conversations, including performance and development
  • conversations, are correctly documented and communicated to HR.

  • Manage recruitment needs for your restaurant by proactively interviewing, hiring, and
  • onboarding new culinarians.

  • Review & collaborate on people development plans with the Field Leadership team to build
  • thoughtful succession plans.

  • Communicate verbally and digitally daily across various systems and conduct Pre-shifts &
  • leadership meetings with your restaurant team to keep them informed on updates and new

    restaurant goals.

  • Strictly uphold PopUp Bagel's anti-discrimination and anti-harassment policies.
  • Other duties, responsibilities, and activities may change or be assigned at any time with or
  • without notice.

    YOU HAVE :

  • 3 - 5 years minimum kitchen or operational restaurant management experience.
  • A passion for authentic, good food and the leadership skills to operate a scratched base,
  • ever-changing kitchen.

  • The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
  • The demonstrated skills to motivate and develop a high-performing team.
  • The discipline and desire to create systems and organization within fast-changing
  • environments.

  • Excellent communication skills and an eye for detail.
  • Strong computer skills. You can navigate multiple digital ordering systems with ease.
  • Ability to learn technological platforms and work systematically with them.
  • Familiarity with restaurant costing and inventory software.
  • The ability to perform physical requirements of the position (the ability to frequently lift up to
  • 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be

    accomplished with or without reasonable accommodations.

  • The desire for professional improvement and the process of learning.
  • The drive to network and build strong ties in your restaurant’s community.
  • The ability to take many variables to find the best solution to a problem.
  • Your Department of Health and / or ServSafe certification.
  • NOTE ON COMPENSATION :

    Our salary ranges are rooted in the desire to pay competitively relative to our organization's size and

    industry. They reflect just one part of the total compensation package; additional components include

    quarterly bonus potential, healthcare benefits, various work perks (free lunch), and opportunities for

    continued growth at PopUp Bagels.

    Individual compensation decisions are determined by skills-based qualifications, prior work

    experience, and balancing internal equity relative to other PopUp Bagels employees. We expect

    most candidates offered roles at PopUp Bagels to fall healthily within the ranges based on these

    factors.

    Additional Role Note :

    The duties of this position may change from time to time. PopUp Bagels reserves the right to add or

    delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job

    description is intended to describe the general work level. It is not intended to be all-inclusive.

    PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based

    on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy,

    childbirth, breastfeeding or related condition, unemployment status, gender identity or

    expression, transgender status or gender dysphoria, marital status, domestic violence,

    sexual violence or stalking victim status, national origin, citizenship, disability, covered

    veteran and / or military status, genetic information or predisposing genetic characteristic,

    familial status as that term is described under other protected statuses or any other

    characteristic as protected under applicable federal, state and local law.

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