E-911 Dispatcher

JOB POSTING

E-911 Dispatcher (Full-Time)

Department: Sheriff’s Office

Pay Range (Grade 12): $24.29 - $32.65 per Hour

Must Apply By: April 4, 2025

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How to apply:

Complete the Pope County Job Application, and submit your resume and cover letter, by following the link below.

Link to Application: https://www.popecountymn.gov/application-for-personnel-positions/

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General Definition of Work

Performs intermediate work on an assigned shift providing communication and direction for Sheriff's Office, answering emergency and non-emergency calls for police, medical, and intrusion alarms, and related work as apparent or assigned. Work is performed under the general direction of the Chief Deputy Sheriff.

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Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Answers administrative lines for three law enforcement agencies and 911 phone calls; assigns appropriate resources to emergency and non-emergency calls for Pope County and local police departments.
• Enters and maintains records for initial complaint reports and for protection orders, warrants and stolen items.
• Arranges transportation and provide appropriate documentation to jail or holding facility for new arrests, inmates, and mental health clients; performs prisoner searches, when necessary, monitor cells jail area via camera; performs Urine Analysis on same gender when necessary.
• Monitors radio communication with officers, EMS, fire, and other agencies; continuously monitors National Weather Service and Central MN talk group; ensures units are safe and have enough resources for events.
• Deals with public in stressful emotional situations.
• May assist TAC/Records Clerk/Evidence Technician position, as directed.

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Knowledge, Skills, and Abilities

General knowledge of the methods of operating various communications systems; some of the knowledge of radio code system and teletype procedures; general knowledge of the geography of the city, county and location of important buildings; ability to speak distinctly; ability to deal with the public under stressful conditions and remain calm; ability to operate standard office, data entry and computer equipment and communication consoles; ability to establish and maintain effective working relationships with associates and the general public.

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Minimum Qualifications

High school Diploma/GED and minimal experience, or a combination of equivalent education and experience.

Special Qualifications

Emergency Medical Dispatch Certification.

Basic First Aide/CPR Certification.

Valid Driver's license in the State of Minnesota.

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Working Conditions

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Employees always sit but may walk or stand for some periods of time.
• This classification seldom involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, and pulling.
• This classification regularly involves repetitive motions and manual dexterity.
• Sensory requirements include close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; and hearing is required to receive detailed information through oral communication and/or to make fine distinctions in sound.

Physical Exertion (Pounds)

Up to 10 - Occasional

Up to 25 - Seldom

Up to 50 - Seldom

Up to 100 - Seldom

100 or more - Seldom

Environmental Exposures

Work near moving mechanical parts - Seldom

Work in high, precarious places - Seldom

Toxic or caustic chemicals - Seldom

Outdoor weather conditions - Seldom

Extreme Cold, non-weather - Seldom

Extreme Heat, non-weather - Seldom

Noise Level - Moderate

Job Type: Full-time

Pay: $24.29 - $32.65 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift

Work Location: In person

Salary : $24 - $33