Demo

Assistant Manager

Popeye's Louisiana Kitchen
San Antonio, TX Full Time
POSTED ON 12/2/2024 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Assistant Manager position at Popeye's Louisiana Kitchen?

The Assistant Manager ensures that all Popeyes operational standards governing food preparation, service, sanitation, cleanliness, security, employee appearance and conduct are adhered to. This requires supervising employees to prepare high-quality food, to provide customers with courteous, efficient service in clean, well maintained surroundings. Two other important functions are soliciting customer feedback and resolving customer complaints. The Assistant Manager oversees shift procedures for opening, operating and closing restaurants.

Qualifications

  • Requires 6-12 months of food management experience


Anti-Harassment & Discrimination


Z and H Foods, Inc. is committed to providing a workplace that is free from harassment and discrimination. For this reason, Z and H Foods, Inc. prohibits harassment specifically covered by Title VII of the Civil Rights Act and discrimination based on age, race, color, religion, gender, sexual orientation, disability, national origin, gender and /or Gender identity, veteran status or any other basis protected by law. This policy applies to all employees, guests and business partners such as suppliers, distributors and vendors. It is the responsibility of all employees to create and maintain an atmosphere free from harassment and discrimination.


DEFINITION OF HARASSMENT


This harassment policy Harassment is unwelcome verbal or physical conduct, and includes unsolicited remarks, gestures, touching, display or circulation of written materials or pictures derogatory to an individual or group of individuals based on age, race, color, religion, gender, sexual orientation, disability, national origin, veteran status or any other basis protected by law.


Harassment includes any physical, verbal or visual conduct that creates an intimidating, offensive or hostile environment. Conduct constitutes harassment when:


Submission to the conduct is made either an implicit or explicit condition of employment

Submission to or rejection of the conduct is used as a basis for an employment decision

The harassment interferes with an employees work performance or creates a hostile, intimidating or offensive work environment.


The following are some examples of prohibited harassment. This is provided as a sample only and is not an exhaustive list:


Verbal abuse, jokes, kidding, or other language related to a persons personal characteristics

Gossiping about others or spreading rumors

Unwanted sexual advances, invitations or comments

Unwanted physical contact such as assault, unwanted touching, blocking normal movement or interfering with physical movements

Visual conduct such as derogatory, racially or sexually oriented cartoons, clothing, drawings, posters, photographs or gestures

Transmitting sexually suggestive, derogatory or offensive materials on Z and H Foods, Inc. phones (including cell phones, Ipads, PC, PDAs), computers, internet, e-mail, facsimile, etc., accessing or distributing such material on personal equipment during work time

Threats or demands to submit to sexual requests as a condition of continued employment or receipt of products/services/benefits or to avoid some loss or penalty

Retaliation for having reported or threatened to report harassment or discrimination


The type of behavior described above is unacceptable not only in the workplace, but also in other work-related settings such as business trips or Company sponsored social events. In addition, such behavior is also prohibited when directed toward non-employees, such as job applicants, delivery personnel, service personnel, visitors and, of course, customers to the restaurants.


As described above, the use of the Companys e-mail or voice mail systems in violation of this policy is prohibited; employees are reminded that e-mail and voice mail messages are monitored by the Company, and no employee should expect such messages are private.


INDIVIDUALS COVERED BY THIS POLICY


This policy covers all officers, directors, and employees of Z and H Foods, Inc. Sexual harassment, whether engaged in by co-workers, supervisors, officers or by non-employees with whom the employees come into contact in the course of employment (i.e., the Company's service providers or contractors), is contrary to this policy and will not be tolerated. The Company encourages the reporting of all incidents of sexual harassment, regardless of who the offender may be and will not tolerate any retaliation against individuals who decline sexual advances or bring complaints about harassment or who participate in investigations regarding harassment.


REPORTING A COMPLAINT


The Company encourages individuals who believe they have been or are being harassed to promptly advise the alleged offender that his or her behavior is unwelcome. In many circumstances however, an employee may be uncomfortable with confronting that person, especially if the harasser is the employees manager or supervisor. Therefore, whether or not you decide to confront the alleged harasser, the Company asks that individuals who believe they have been subjected to sexual harassment report the incident to any of the following persons:


Restaurant hourly Team Members are to notify the General Manager, Assistant General Managers, Assistant Manager, the District Supervisor or the Regional Human Resource Manager.


Restaurant General Managers and Assistant Managers are to notify the District Supervisor, the Region Human Resource Manager or the Regional Director or Vice President.


Corporate staff employees are to notify their immediate supervisor or the Human Resources Department.


Alternatively, an employee who is uncomfortable notifying any of the above-named individuals may contact any officer of the Company or the Legal Department directly. Employees may also call the Z and H Foods, Inc. Toll-Free Harassment Reporting Hotline at 1-800-285-5698 or via email athzfoods.integrityline.com.


Employees are urged to report harassment before it becomes severe or pervasive. Isolated incidents of harassment may not be violations of law, especially if the offended person fails to communicate that they are unwelcome. However, because a pattern of such incidents may be unlawful, it is important to report such conduct before it becomes a serious problem.


The Company encourages prompt reporting of complaints so that swift and appropriate action may be taken. However, due to the sensitive nature of sexual harassment, the Company does not impose a time limit for reporting sexual harassment. Employees should recognize, however, that the more time that passes after an incident, the more difficult it becomes for the Company to perform a complete, accurate and thorough investigation and take effective action. All employees have the right at any time to report sexual harassment to the Equal Employment Opportunity Commission or its state and local counterparts.


PROTECTION AGAINST RETALIATION


The Company will not in any way retaliate against an individual who makes a legitimate report of perceived harassment; nor will the Company permit any employee to engage in retaliation of any kind against individuals who initiate or participate in harassment investigations. Retaliation is a serious violation of this Policy and anyone who feels they have been subjected to any acts of retaliation should immediately report such conduct. Any person who directly or indirectly retaliates against an employee for reporting any perceived acts of harassment or participating in an investigation of harassment will be subject to disciplinary action, up to and including discharge.


HARASSMENT OF AND BY NON-EMPLOYEES


The Company also encourages employees to report harassment by non-employees, such as vendors, contract personnel, other service providers and any other non-employees. In addition, harassment by Z and H Foods, Inc. employees of non-employees such as customers, invitees, delivery personnel, service personnel, and job applicants is also prohibited.


INVESTIGATING THE COMPLAINT


All allegations of harassment will be promptly and thoroughly investigated. The Company will conduct an impartial investigation, and no individuals who are alleged to have participated in the harassment will have any role in the investigation of the complaint. The Company will endeavor to maintain confidentiality throughout the investigatory process to the extent practical and appropriate under the circumstances. Even if the victim has not actually made a complaint or does not wish to have his or her allegations investigated, the Company has a duty to investigate all instances of harassment that are brought to the Companys attention.


RESOLVING THE COMPLAINT


The Company has specific Procedures and Guidelines for investigating harassment; those Procedures and Guidelines must be reviewed by the investigators prior to initiating any investigation of harassment. Upon completing the investigation of a sexual harassment complaint, the findings will be communicated to the complainant and alleged offender.


If the Company finds that harassment occurred, the harasser will be subject to appropriate disciplinary action. Disciplinary actions against the harasser may include:


written reprimand


referral to appropriate counseling or training


withholding of a promotion or bonus


reassignment


temporary suspension without pay or probation


discharge


No matter how minor the infraction and even if it is a first offense, a written reprimand, as opposed to a verbal reprimand, must always be given when it has been determined that sexual has occurred. Even where it is a first offense for a harasser, if the offense is serious enough the Company may terminate the harasser for his or her actions.


RECONSIDERATION


If the person bringing the complaint or the alleged offender is dissatisfied with the outcome of the investigation, either individual has the right to seek reconsideration of the decision through the Company's grievance procedures.


FALSE AND MALICIOUS ACCUSATIONS


The Company recognizes that false accusations of harassment can cause serious harm to innocent persons. If an investigation results in a finding that the person bringing the complaint has knowingly, or, in a malicious manner, falsely accused another person of harassment, that person may be subject to disciplinary action, up to and including discharge.


CONFIDENTIALITY


The Company recognizes the extreme sensitivity of sexual harassment allegations and investigations, and emphasizes that everyone involved should respect and enforce confidentiality and personal privacy to the maximum extent consistent with prompt and effective resolutions. Everyone involved in this process should recognize its impact on co-workers, relatives, and the general public before communicating with people who do not have a business need to know. This in no way is intended to discourage anyones access to the EEOC or its state and local counterpart agencies.


CONCLUSION


Z and H Foods, Inc. has developed this Policy to provide a work environment free of harassment of any kind and ensure that all of its employees are treated with dignity and respect.



Brand: Popeye's Louisiana Kitchen
Address: 1744 Horal San Antonio, TX - 78252
Property Description: 5868 Popeyes-228 San Antonio, TX
Property Number: 228
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