What are the responsibilities and job description for the Sr. Analyst, Operations Execution, Popeyes Louisiana Kitchen, US&C position at Popeyes Louisiana Kitchen?
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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: Popeyes is seeking a Senior Analyst – Operations Execution to support the deployment of Operations initiatives. This role is responsible for becoming a Popeyes Operations expert across all systems, training, and tools available to help Popeyes restaurants achieve our guest experience and profitability targets. This person will also lead virtual and in-restaurant training sessions to ensure successful restaurant operations and a great guest experience.
The Senior Analyst – Operations Execution is responsible for being the restaurant subject matter expert, improving restaurant performance, and performing restaurant evaluations for coaching and/or compliance reasons.
Operations: Can diagnose, implement, and improve bottlenecks in an operation and offers solutions for existing processes
Roles & Responsibilities
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: Popeyes is seeking a Senior Analyst – Operations Execution to support the deployment of Operations initiatives. This role is responsible for becoming a Popeyes Operations expert across all systems, training, and tools available to help Popeyes restaurants achieve our guest experience and profitability targets. This person will also lead virtual and in-restaurant training sessions to ensure successful restaurant operations and a great guest experience.
The Senior Analyst – Operations Execution is responsible for being the restaurant subject matter expert, improving restaurant performance, and performing restaurant evaluations for coaching and/or compliance reasons.
Operations: Can diagnose, implement, and improve bottlenecks in an operation and offers solutions for existing processes
Roles & Responsibilities
- Communication: Effectively, timely and thoroughly communicate to internal and external teams regarding training needs and initiatives
- Personality: fast learner; organized; systematic; data and results driven
- Facilitation: Ability to tailor and deliver information to diverse audiences of above restaurant leaders, restaurant managers, and restaurant team members
- Learning & Development: Experience in executing and supporting initiatives and training in restaurants.
- Project Management: Ability to support multiple projects and initiatives simultaneously.
- Delivering training materials to diverse audiences in an effective way, including restaurant team members, General Managers, and Above Restaurant Leaders, virtually and in-person
- Driving improvement in operations metrics by coaching franchise organizations and restaurant teams on proper use of available tools and tactics for improving operations and guest experience
- Ability to perform restaurant evaluations based on the brand standards and use best judgement on observations for scoring
- Managing and reporting travel logistics, field time, and budget
- 1-3 years’ experience in restaurant operations management and/or multi-unit management experience
- Strong attention to detail, problem-solving and project management skills
- Comfortable utilizing and facilitating using video communication software (MS Teams)
- Knowledge and experience using PowerPoint
- Strong written and verbal communication skills with the ability to support cross-functional teams
- Ability to work cross-functionally between Marketing, Operations, Technology, and franchisees.
- ServSafe Certification preferred
- Bachelor’s Degree preferred
- Ability to travel up to 75% as needed
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Salary : $45
