What are the responsibilities and job description for the Restaurant Manager position at Popeyes?
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest its time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a brand champion. The RGM consistently keep our brand promises, inspire their teams, and delivers results.
Essential Duties and Responsibilities
Leading the Business
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive Guest service, people development & operations management
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Create Memorable Experiences
Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility
Manages the Guest experience through operations and timely response to Guest issues
Problem solves Guest feedback systems to determine root causes and develops action plans to address issues
Identifies and interacts with the community to engage prospective Guest and execute local marketing initiatives
Creating Leaders
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Assistant Managers and team to increase the restaurant team's capabilities and raise restaurant performance
Demonstrates commitment to goals and inspires others to deliver superior performance
Leading Store Operations
Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
Ensures that the restaurant upholds operational and brand standards
Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence
Identifies problems, conducts high-level troubleshooting, and seeks maintenance support for restaurant equipment
Qualification and Skills
Must be at least eighteen (18) years of age
High School Diploma or GED required
1-2 years of previous quick service restaurant experience, experience in POPEYES management preferred
Some understanding of P&L interpretation and management influence profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of Guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and / or irregular shifts as needed, for the proper functioning of the restaurant
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products / boxes and miscellaneous weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel to utilize proper lifting procedures
Consistently lifts for product preparation, stocking, and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Restaurant Manager?
Sign up to receive alerts about other jobs on the Restaurant Manager career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Restaurant Manager.
Click the checkbox next to the jobs that you are interested in.
