What are the responsibilities and job description for the Popmenu is hiring: Content Coordinator in Atlanta position at Popmenu?

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Company Overview :

Popmenu is a fast-growing, venture-backed SaaS company in the restaurant / hospitality sector with more than 10,000 restaurant clients. We are dedicated to revolutionizing the industry in a way that benefits both the restaurant owner and their customers. We started with our now-patented, dynamic menu technology that unleashes the power of a restaurant's greatest marketing tool : the menu. Since then, we have been endlessly innovating to continue tackling existing and emerging industry needs. We hire exceptionally bright, motivated people who are passionate about helping great restaurants reach their full potential. We offer a flexible work environment, a pioneering concept, a product our clients love, and talented teammates. This is a chance to make great things happen and be a difference maker. We're excited to meet you! If you're eager to embrace challenges and contribute to a company that values innovation and engagement, we invite you to apply for our Sales Development Representative position and be part of a team that's shaping the future of guest engagement in the restaurant industry.

Location :

At this moment, we are only accepting candidates based in the Atlanta, GA area.

Position Overview :

Are you a detail-oriented multitasker who loves keeping projects organized and moving forward? Do you enjoy collaborating with designers, onboarding teams, and clients to bring creative projects to life? If so, we'd love to have you on our team!

As the Onboarding & Design Content Coordinator , you'll be the glue that connects our clients, designers, and onboarding team—ensuring projects run smoothly, assets are collected efficiently, and tasks are clearly communicated. You'll play a vital role in menu builds, website refreshes, and design projects, helping our clients launch beautiful, functional websites with ease.

Responsibilities

Onboarding Coordination (10-15 hours per week)

Translate client emails and feedback into clear, actionable tasks for designers.
Help clients stay on track for launch through calls, emails, and texts.
Follow up with clients who haven't responded to design previews or project updates.
Flag accounts with potential risks or roadblocks so they get the extra attention they need.
Assist in collecting and organizing client assets (e.g., domain credentials, website content).

Menu Build Coordination (10-15 hours per week)

Oversee the entire menu workflow—from initial build to final QA and revisions.

Manage a team of contractors, answering questions and ensuring they produce high-quality menus.

Keep training materials up to date so the team has everything they need to succeed.

Design Coordination (5-10 hours per week)

Keep internal design resources and libraries organized and up to date.

Coordinate press releases, blog posts, and content migrations.

Prepare assets (like background removal from logos and seamless pattern extractions).

Website Refresh Coordination (5-10 hours per week)

Manage redesign milestones in Salesforce.

Send preview emails to clients and ensure smooth communication.

Follow up with clients at key intervals to keep projects moving.

Make sure redesign agreements and invoices are processed correctly.

Why You'll Love This Role

You'll get to work with a collaborative team that values creativity, organization, and client success.

You'll play a key role in helping restaurants and businesses launch stunning websites.

Every day is different—you'll juggle projects, solve challenges, and make a real impact!

Qualifications

2 years of experience in a similar role, preferably in client services, project coordination, or a creative / design environment.

Strong written and verbal communication skills, with the ability to synthesize and distill complex information.

Highly organized and detail-oriented, with excellent time management skills.

A proactive, solution-focused approach to problem-solving.

Knowledge of web design and ability to read and write HTML / CSS is a plus.

Benefits

At Popmenu we believe in transparency and meeting candidates at eye level. We know that money isn't everything - but it is important. For this role, we have determined a compensation range of $60k to $70k base salary bonus potential, in addition to company equity to be a fair and attractive offer. We would love the opportunity to meet you and learn more about you and your background. Final offer amounts are determined by multiple factors and may vary from the amount above.

Genuine Core Values : We asked our employees what's most important to them in the workplace and carefully sculpted our 4 core values to truly represent our company culture. On a quarterly basis, peers recognize each other for exemplifying our values with what we call "Super Booms".

Giving Back : In addition to our larger partners such as the Giving Kitchen, our culture champions (aka "Super Boom" winners) pick a cause they are passionate about, and we make a donation in their name.

Visible Growth and Development : There is no way to avoid personal growth in a start-up! We keep innovating and improving and our team members keep growing as well.

Company Ownership : When we say, "Act Like an Owner", we put our money where our mouth is! Every single team member receives meaningful company equity options because we recognize that every role is important for our success.

Benefits for the Whole Family : Along with the typical medical, dental, vision, 401K benefits, we've got your furry family members covered with our Wagmo Wellness Plan.

Job Details

Seniority level : Entry level

Employment type : Full-time

Job function : Marketing, Public Relations, and Writing / Editing

Industries : Restaurants

If you're an organized, proactive communicator who thrives in a fast-paced environment, we'd love to hear from you!

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Salary : $60,000 - $70,000

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Popmenu is hiring: Content Coordinator in Atlanta

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