What are the responsibilities and job description for the Spa Concierge position at Poppi's?
Title: Spa Concierge
Location: Tulsa, Oklahoma
Company: Poppi’s
Experience the zen that comes with having a fulfilling career. Poppi’s is a unique concept that provides wellness and holistic self-care tools to clients who want relief from modern-day challenges, whether it be stress, lifestyle changes, or health-related distress. We offer a broad range of skin and body services, as well as an amenities circuit, including an infrared sauna, salt therapy, and color therapy.
We are looking for an experienced and results-driven Concierge to join our growing team.
What we like about you
You are outgoing, self-motivated, enthusiastic, with a professional appearance and a passion for delivering exceptional client service. As a Concierge, you’ll play a critical role in:
- Developing a solid understanding of our services and products
- Greeting and checking in guests as they arrive
- Creating a positive company image through phone and email interactions
- Providing information about our facility, solutions and pricing options to clients
- Calling existing and new clients to: discuss the benefits of booking our services, scheduling appointments and cross-selling relevant services
- Managing transactions with diligence and accuracy
- Presenting a clean, professional appearance and manner at all times.
- Performing duties such as sweeping and cleaning
- Selling retail products and keeping shelves stocked, neat and clean
- Handling administrative duties directed by management
What you’ll bring to our team:
- High School degree
- At least 1 year of customer service experience (preferably in a spa/salon environment)
- Attention to detail and ability to work in a fast-paced environment
- Flexibility to work evenings and weekends
- Excellent client service and communication skills
- Professional appearance and demeanor
- Social media knowledge a bonus
The positives and perks of joining us
Come join a small, family-oriented team that puts your well-being first. You’ll receive a competitive compensation and a performance-based bonus. You’ll have a voice at the table and a support system to help you reach your goals. We celebrate achievement and reward our team members for their great ideas, attitude, and teamwork.
Be part of something that you can feel good about -- inside and out! Apply now by sending your resume to info(at)tulsapoppi.com or swing by from 2-4 pm any day.
*Poppi’s is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $18