What are the responsibilities and job description for the Medical Assistant position at Porch Light Health?
$500 sign on bonus!*
About Porch Light Health
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.
Location: This is a rover position between Taos (Monday) and Espanola (Tuesday thru Friday).
Job Type: Full-Time
Pay: $19–24 per hour (based on education, experience, and location)
Hours: 40 hours per week, may include remote evening patient monitoring (phone calls)
Benefits
As a Medical Assistant / EMT at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to:
Booking And Rescheduling Appointments
Coordinate with patients to schedule and reschedule appointments efficiently.
Managing Prior Authorizations
Submit and track insurance prior authorizations to ensure timely treatment for patients.
Patient Monitoring And Communication
Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
Insurance Liaison
Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Provider Communication
Maintain respectful and professional communication with providers and other medical staff.
Clinic Administration
Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
Clinic Operations
Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
Patient Education And Support
Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
Qualifications And Skills
The ideal candidate will possess the following qualifications and skills:
Certified Medical Assistant (CMA)
○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable.
EMT Experience
○ EMT certification is also acceptable.
Phlebotomy Experience
○ Phlebotomy skills are highly desirable.
Proficiency In Google Suite
○ Comfortable using Google Docs, Sheets, and other Google applications.
Experience With EMR Systems
○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).
Ability To Navigate Multiple Patient Medical Record Platforms
○ Capable of learning and adapting to various patient management systems.
Strong Communication Skills
○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.
Time Management Skills
○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.
Transportation
○ Reliable transportation is required for travel between clinic locations.
Education
Job Requirements:
○ High school diploma or equivalent.
○ Certified Medical Assistant (CMA), EMT or equivalent certification.
Experience
○ At least 1 year of experience with EMR systems is preferred.
○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
Work Setting
○ In-person at the clinic.
○ Some remote evening patient monitoring may be required, including phone calls.
Work Hours
○ 8-hour shifts, 40 hours per week.
About Porch Light Health
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.
Location: This is a rover position between Taos (Monday) and Espanola (Tuesday thru Friday).
Job Type: Full-Time
Pay: $19–24 per hour (based on education, experience, and location)
Hours: 40 hours per week, may include remote evening patient monitoring (phone calls)
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
As a Medical Assistant / EMT at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to:
Booking And Rescheduling Appointments
Coordinate with patients to schedule and reschedule appointments efficiently.
Managing Prior Authorizations
Submit and track insurance prior authorizations to ensure timely treatment for patients.
Patient Monitoring And Communication
Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
Insurance Liaison
Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Provider Communication
Maintain respectful and professional communication with providers and other medical staff.
Clinic Administration
Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
Clinic Operations
Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
Patient Education And Support
Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
Qualifications And Skills
The ideal candidate will possess the following qualifications and skills:
Certified Medical Assistant (CMA)
○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable.
EMT Experience
○ EMT certification is also acceptable.
Phlebotomy Experience
○ Phlebotomy skills are highly desirable.
Proficiency In Google Suite
○ Comfortable using Google Docs, Sheets, and other Google applications.
Experience With EMR Systems
○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).
Ability To Navigate Multiple Patient Medical Record Platforms
○ Capable of learning and adapting to various patient management systems.
Strong Communication Skills
○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.
Time Management Skills
○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.
- Dependability and Reliability:
Transportation
○ Reliable transportation is required for travel between clinic locations.
Education
Job Requirements:
○ High school diploma or equivalent.
○ Certified Medical Assistant (CMA), EMT or equivalent certification.
Experience
○ At least 1 year of experience with EMR systems is preferred.
○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
Work Setting
○ In-person at the clinic.
○ Some remote evening patient monitoring may be required, including phone calls.
Work Hours
○ 8-hour shifts, 40 hours per week.
Salary : $19 - $24
